Search found 8 matches

by lpt
Thu Mar 31, 2011 5:16 pm
Forum: StarWind Virtual SAN (VSAN) [+Free], HCI Appliance (HCA), Virtual HCI Appliance (VHCA) [+Free], StarWind x Proxmox VE SAN Integration Services
Topic: Support reponse time.
Replies: 12
Views: 10965

Re: Support reponse time.

Oleg (staff) wrote:
lpt wrote:yes, i will.

If you can check my ticket, its urgent now :S
As I see and as I know our engineer is working with you right now.

B.R.,
Oleg Netsevych
Head of Technical Support Team
StarWind Software Inc.

yes, thank you a lot.
by lpt
Thu Mar 31, 2011 3:34 pm
Forum: StarWind Virtual SAN (VSAN) [+Free], HCI Appliance (HCA), Virtual HCI Appliance (VHCA) [+Free], StarWind x Proxmox VE SAN Integration Services
Topic: Support reponse time.
Replies: 12
Views: 10965

Re: Support reponse time.

Could you please forward me your support requests so I could check did support staff react properly. Just in case (c) ... Thank you for cooperation! P.S. And there's a phone for urgent issues. Hello, as I see in a ticket's history you have to get replies. Please check your e-mail attentively. More ...
by lpt
Thu Mar 31, 2011 2:59 pm
Forum: StarWind Virtual SAN (VSAN) [+Free], HCI Appliance (HCA), Virtual HCI Appliance (VHCA) [+Free], StarWind x Proxmox VE SAN Integration Services
Topic: Support reponse time.
Replies: 12
Views: 10965

Re: Support reponse time.

Hello, as I see in a ticket's history you have to get replies. Please check your e-mail attentively. More over we are worrying about our clients and we are doing our best to make them satisfied with our software. B.R., Oleg Netsevych Head of Technical Support Team StarWind Software Inc. Hello, I di...
by lpt
Thu Mar 31, 2011 11:35 am
Forum: StarWind Virtual SAN (VSAN) [+Free], HCI Appliance (HCA), Virtual HCI Appliance (VHCA) [+Free], StarWind x Proxmox VE SAN Integration Services
Topic: Support reponse time.
Replies: 12
Views: 10965

Support reponse time.

Hello, I recently started to use Starwind. I opened two tickets, and support reply time is huge. In two days i sent two emails requesting aditional information and no reply. This doesnt makes me very confortable. In case of a serious problem, how can i guarantee that will have support? We cannot aff...
by lpt
Fri Feb 11, 2011 1:17 pm
Forum: StarWind Virtual SAN (VSAN) [+Free], HCI Appliance (HCA), Virtual HCI Appliance (VHCA) [+Free], StarWind x Proxmox VE SAN Integration Services
Topic: New setup for virtualization / cloud hosting
Replies: 5
Views: 5369

Re: New setup for virtualization / cloud hosting

Hello, Starwind has been isntalled, and HA configured. However, i'm seeing incredible slow speeds/performance: [root@newsw ~]# dd if=/dev/zero of=test bs=64k count=16k conv=fdatasync 16384+0 records in 16384+0 records out 1073741824 bytes (1.1 GB) copied, 131.991 seconds, 8.1 MB/s What can cause thi...
by lpt
Wed Feb 09, 2011 3:04 pm
Forum: StarWind Virtual SAN (VSAN) [+Free], HCI Appliance (HCA), Virtual HCI Appliance (VHCA) [+Free], StarWind x Proxmox VE SAN Integration Services
Topic: New setup for virtualization / cloud hosting
Replies: 5
Views: 5369

Re: New setup for virtualization / cloud hosting

Hello,

Thank you for your answers.

Regarding the R1Soft backups, i saw you announce that. How does it works? i'm r1soft partner. Usually we install the agent on our servers and backup it to our cdp backup servers. How does it really work in a starwind san?

thanks
by lpt
Tue Feb 08, 2011 11:34 pm
Forum: StarWind Virtual SAN (VSAN) [+Free], HCI Appliance (HCA), Virtual HCI Appliance (VHCA) [+Free], StarWind x Proxmox VE SAN Integration Services
Topic: New setup for virtualization / cloud hosting
Replies: 5
Views: 5369

New setup for virtualization / cloud hosting

Hello, I'm implementing a new HA san setup to host a lot of vms / cloud platform. Our actual hardware setup is: SAN: 2x Xeon 5620 16GB DDR3 Reg.ECC LSI9260-8i with BBU (Write Cache On) with FW from SW Set 4.6 (latest from LSI) 24x 1TB Seagate Constellation SAS2 2x Intel 10GBe NIC In Hypervisors i ha...