I received a new license key from support and all is working fine. Thanks for your help. You guys are great!

never mind. I know what you mean. sending over now.

Where do I get the xml to send over?

I am trying to use tape redirector. I had it working with the 30day trial license but now when I install the free license, the Physical Tape Auto-Loader/Changer option is locked. I reached out to sales and they said it should be working. I've reinstalled the product using the free version download,r...

Thank you. Version 8 worked. I reached out to sales and I am waiting for an answer.

Where can I get version 8? I think I am using 5.8.

I am getting the following errors when trying to backup to tape on DPM 2012r2 to an HP 1x8 G2 Autoloader with an LTO-6 Drive. Description: The detailed inventory of tape failed for the following reason: (ID: 3316) DPM could not reserve the drive resource because one of required drive resources is no...