Search found 9 matches

by Simon
Fri Nov 15, 2024 1:29 pm
Forum: StarWind Virtual SAN (VSAN) [+Free], HCI Appliance (HCA), Virtual HCI Appliance (VHCA) [+Free], StarWind x Proxmox VE SAN Integration Services
Topic: File shares missing
Replies: 19
Views: 10835

Re: File shares missing

Hi

That worked! I have uploaded it with the support link with 1238856 as reference
by Simon
Thu Nov 14, 2024 2:02 pm
Forum: StarWind Virtual SAN (VSAN) [+Free], HCI Appliance (HCA), Virtual HCI Appliance (VHCA) [+Free], StarWind x Proxmox VE SAN Integration Services
Topic: File shares missing
Replies: 19
Views: 10835

Re: File shares missing

Hi

In the temp directory there are the following
Screenshot 2024-11-14 150110.png
Screenshot 2024-11-14 150110.png (52.12 KiB) Viewed 3224 times
Is that what you need?
by Simon
Wed Nov 13, 2024 6:02 pm
Forum: StarWind Virtual SAN (VSAN) [+Free], HCI Appliance (HCA), Virtual HCI Appliance (VHCA) [+Free], StarWind x Proxmox VE SAN Integration Services
Topic: File shares missing
Replies: 19
Views: 10835

Re: File shares missing

Hi

Yes. It just hangs at 30% and doesn't do anything. About 30 minutes later, it shows as complete, but the support bundles are not anywhere to be found.
by Simon
Wed Nov 13, 2024 4:54 pm
Forum: StarWind Virtual SAN (VSAN) [+Free], HCI Appliance (HCA), Virtual HCI Appliance (VHCA) [+Free], StarWind x Proxmox VE SAN Integration Services
Topic: File shares missing
Replies: 19
Views: 10835

Re: File shares missing

I have tried using the TUI, another browser, and the StarWind management console, but they all don't work with my installation. Is there a recovery utility I can use?
by Simon
Tue Nov 12, 2024 8:24 pm
Forum: StarWind Virtual SAN (VSAN) [+Free], HCI Appliance (HCA), Virtual HCI Appliance (VHCA) [+Free], StarWind x Proxmox VE SAN Integration Services
Topic: File shares missing
Replies: 19
Views: 10835

Re: File shares missing

Hi

I have also tried that. But when I try to generate the support bundle it just continues to load and does not let me download the file. Can I locate the file myself from SSH?
by Simon
Tue Nov 12, 2024 6:40 pm
Forum: StarWind Virtual SAN (VSAN) [+Free], HCI Appliance (HCA), Virtual HCI Appliance (VHCA) [+Free], StarWind x Proxmox VE SAN Integration Services
Topic: File shares missing
Replies: 19
Views: 10835

Re: File shares missing

Hi I have tried a couple of different ways of getting the support file. From the UI, Starwind management console, and the virtual console. When I try it fails to generate the file. I think there is something completely wrong with my installation. Is it possible to reinstall Starwind, where I keep th...
by Simon
Tue Nov 05, 2024 8:54 pm
Forum: StarWind Virtual SAN (VSAN) [+Free], HCI Appliance (HCA), Virtual HCI Appliance (VHCA) [+Free], StarWind x Proxmox VE SAN Integration Services
Topic: File shares missing
Replies: 19
Views: 10835

Re: File shares missing

Hi

Yes, I will upload the support bundle when I have exported it. I am having some trouble getting the support bundle from the page. Its just stuck at 30%

Is there another way of getting the support bundle?
by Simon
Tue Nov 05, 2024 12:13 pm
Forum: StarWind Virtual SAN (VSAN) [+Free], HCI Appliance (HCA), Virtual HCI Appliance (VHCA) [+Free], StarWind x Proxmox VE SAN Integration Services
Topic: File shares missing
Replies: 19
Views: 10835

Re: File shares missing

Hi Yes of course I use StarWind Virtual SAN (free version) running on Proxmox I see the issue on the web console when i go to Storage->File shares The issue is only in the UI. The NFS shares are still working. But i cant manage them. I have tried to restart the NFS server which didn't fix the issue....
by Simon
Mon Nov 04, 2024 8:11 pm
Forum: StarWind Virtual SAN (VSAN) [+Free], HCI Appliance (HCA), Virtual HCI Appliance (VHCA) [+Free], StarWind x Proxmox VE SAN Integration Services
Topic: File shares missing
Replies: 19
Views: 10835

File shares missing

Hi I am experiencing an issue where my file shares disappear after about 30 minutes. When I reboot they appear in the GUI again but after 30 minutes they disappear again. Is this an issue that others have been experiencing? What can I attach to help find the cause of this issue? Best regards Simon