Synchronisation Fail Issue

VM image converter (VMDK, VHD, VHDX, IMG, RAW, QCOW and QCOW2), P2V migrator

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yaroslav (staff)
Staff
Posts: 3422
Joined: Mon Nov 18, 2019 11:11 am

Sat Apr 05, 2025 8:13 pm

Thanks for sharing your experience!
ljm73
Posts: 4
Joined: Fri Apr 25, 2025 2:12 pm

Fri Apr 25, 2025 2:20 pm

Seeing same errors on ESXi 8 host attempting to migrate VM to Hyper-V. I am selecting the Synchronize option -

"synchronization failed. Invalid Parameter. Error Deleting Snapshot... the session is not authenticated."

I do not see a config.xml in /etc/vmware/rhttpproxy on ESXi 8 however.

Any idea where to set this on ESXi 8 host?

Thanks!
yaroslav (staff)
Staff
Posts: 3422
Joined: Mon Nov 18, 2019 11:11 am

Fri Apr 25, 2025 11:31 pm

Could you please share the entire log?
ljm73
Posts: 4
Joined: Fri Apr 25, 2025 2:12 pm

Mon Apr 28, 2025 7:37 pm

Please see below. I've removed any hostnames/IP addresses of vCenter, ESXi or Hyper-V hosts.

I have tried specifying vCenter and ESXi host as the VM source, but same result.

4/28 10:52:39.749 2480 Facility ???INFO: VMConverter::ESXIConverter::Connection: Thread termination signaled. Exiting.
4/28 10:52:39.749 ad4 Facility ???INFO: VMConverter::ESXIConverter::Connection::<lambda_45e10b95ea75dd0c0340da46e5ffb3a1>::operator (): Worker thread started.
4/28 10:52:39.750 3148 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eInputVM
4/28 10:52:39.817 3148 Facility ???WARNING: WrapperESXI::IsValidResponse: object id - 0
4/28 10:52:39.817 3148 Facility ???ERROR: WrapperESXI::getGuestOS: IsValidResponse m_morComputeResource environmentBrowser false
4/28 10:52:39.817 3148 Facility ???WARNING: WrapperESXI::getVMList: getGuestOS fail - -1
4/28 10:52:40.312 3148 Facility ???INFO: VMConverter::ESXIConverter::GetHostListInfo: ESX version: 8.0.3
4/28 10:52:40.312 3148 Facility ???INFO: VMConverter::ESXIConverter::GetHostListInfo: ESX version: 8.0.3
4/28 10:52:40.312 3148 Facility ???INFO: VMConverter::ESXIConverter::GetHostListInfo: ESX version: 8.0.3
4/28 10:52:40.312 3148 Facility ???INFO: VMConverter::ESXIConverter::GetHostListInfo: ESX version: 8.0.3
4/28 10:52:46.263 3148 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - (null)
4/28 10:52:48.704 3148 Facility ???INFO: CPPSynchronization::onNext: Synchronization for - [
4/28 10:52:48.704 3148 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eLocationTo
4/28 10:52:50.142 3148 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eVMSettingsAWS
4/28 10:52:52.626 38b8 Facility ???INFO: WrapperHyperV::connect: Host - \\xxx\root\virtualization\v2
4/28 10:52:52.690 38b8 Facility ???INFO: WrapperHyperV::init_version: HyperV version: 10.0.20348
4/28 10:52:52.692 3148 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eSelectFolder
4/28 10:53:00.924 3148 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eESXConnectionTo
4/28 10:53:00.929 2b68 Facility ???INFO: CPPConverting::Convert: InConvertType: 6, OutConvertType: 8
4/28 10:53:00.953 2b68 Facility ???INFO: WrapperESXI::Wait: Progress - 0
4/28 10:53:01.113 2b68 Facility ???INFO: WrapperESXI::Wait: Progress - 100
4/28 10:53:01.156 2b68 Facility ???INFO: CPPConverting::ConvertDisks: pathInput: [LAB01] TEST06/TEST06.vmdk, pathOutput: C:\ClusterStorage\Volume1\TEST06\Virtual Hard Disks\TEST0.vhdx
4/28 10:53:01.186 2b68 Facility ???INFO: ESXVmdk::ParseFile: sFilename - [LAB01] TEST06/TEST06.vmdk
4/28 10:53:01.186 2b68 Facility ???INFO: ESXVmdk::ParseFile: m_cvmxSpec - moref=vm-21777
4/28 10:53:01.186 2b68 Facility ???INFO: VMDK_API_Wrapper::getSslThumbprint: Resolving domain name - xxx, resolved ip - xxx
4/28 10:53:01.198 2b68 Facility ???INFO: ESXVmdk::ParseFile: sslThumbprint - D3:32:E5:BB:84:94:00:4B:72:B0:66:5E:D5:81:50:14:BF:E3:45:D0
4/28 10:53:01.887 2b68 Facility ???INFO: CPPConverting::ConvertDisks: CreateInputImage: 0
4/28 10:53:02.143 2b68 Facility ???INFO: CPPConverting::ConvertDisks: CreateOutputImage: 0
4/28 11:31:45.503 2b68 Facility ???INFO: CPPConverting::ConvertImage: Success
4/28 11:31:45.503 2b68 Facility ???WARNING: WrapperESXI::IsValidResponse: object id - 0
4/28 11:31:45.503 2b68 Facility ???ERROR: WrapperESXI::getArrayMorDatacenter: IsValidResponse childEntity false
4/28 11:31:45.503 2b68 Facility ???ERROR: WrapperESXI::getVMList: getArrayMorDatacenter is fail - -1
4/28 11:31:45.503 2b68 Facility ???ERROR: VMConverter::ESXIConverter::GetVMListInfo: getVMList fail - -1
4/28 11:31:45.503 2b68 Facility ???WARNING: CPPConverting::Synchronization: GetVMListInfo is fail
4/28 11:31:45.503 2b68 Facility ???WARNING: CPPConverting::Synchronization: Not found input vm - vm-21777
4/28 11:31:45.503 2b68 Facility ???ERROR: CPPConverting::ConvertDisks: Synchronization - 2
4/28 11:31:47.172 2b68 Facility ???ERROR: WrapperESXI::removeSnapshot: RemoveSnapshot_USCORETask fail - 12
4/28 11:31:47.172 2b68 Facility ???ERROR: getErrorFromSOAP: soap_sprint_fault - SOAP 1.1 fault "":ServerFaultCode [no subcode]
"The session is not authenticated."
Detail:
4/28 11:31:47.172 2b68 Facility ???ERROR: VMConverter::ESXIConverter::DeleteSnapshot: removeSnapshot fail - 12
4/28 11:31:47.172 2b68 Facility ???WARNING: CPPConverting::DeleteSnapshot: Error deleting snapshot - The session is not authenticated.
4/28 11:31:47.172 2b68 Facility ???ERROR: CPPConverting::Convert: FAILED
4/28 12:02:30.760 3148 Facility ???WARNING: WrapperESXI::disconnect: m_proxy->Logout fail - 12
4/28 12:02:30.760 3148 Facility ???ERROR: getErrorFromSOAP: soap_sprint_fault - SOAP 1.1 fault "":ServerFaultCode [no subcode]
"The session is not authenticated."
Detail:
yaroslav (staff)
Staff
Posts: 3422
Joined: Mon Nov 18, 2019 11:11 am

Mon Apr 28, 2025 7:40 pm

Try offline conversion, please Snapshot removal is taking longer than expected.
ljm73
Posts: 4
Joined: Fri Apr 25, 2025 2:12 pm

Mon Apr 28, 2025 9:13 pm

Ok, but the main reason we are interested in this product is that it can do an online conversion. Otherwise, we will use SCVMM to migrate the VM.

I do not see any attempts/tasks in vCenter or ESXi Host for removing the snapshot. When I manually remove the snapshot in vCenter, it takes 1-2 seconds.
yaroslav (staff)
Staff
Posts: 3422
Joined: Mon Nov 18, 2019 11:11 am

Tue Apr 29, 2025 9:04 am

Could you please let me know the V2V converter build you use?
Please also try the latest build.
ljm73
Posts: 4
Joined: Fri Apr 25, 2025 2:12 pm

Tue Apr 29, 2025 2:04 pm

Hi,

It's V9.0 build 626.

I am also hoping you can provide info on how the Synchronization works, or is that documented somewhere?

V2V Converter will do a final sync automatically at the end to make sure the Target / Cloned VM is fully updated with all changes on the Source VM?
yaroslav (staff)
Staff
Posts: 3422
Joined: Mon Nov 18, 2019 11:11 am

Tue Apr 29, 2025 2:49 pm

Hi,

Thanks. I have forwarded your input to the R&D team.
There's nothing extraordinary about the live conversion. StarWind V2V can convert the VMs live. it makes only one snapshot and merges it at the end. To be more specific, it creates 2 snapshots, one before conversion and another before syncing the delta with the new VM.
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