AWS to HV fails immediately

[jfrentheway]

Attempting to convert a EC2 instance to on-prem Hyper-V. After going through the selections, after pressing "Convert" the status box immediately shows that it has failed without details.

Looking at the log file, there are a few WARNING and ERROR messages that appear but I'm unsure of their meaning.

1/30 15:38:36.998 2398 Facility ???WARNING: CPPVMSettingsHyperV::onNext: Don't finded . in vol-0cce88107c3103de9
1/30 15:38:36.998 2398 Facility ???WARNING: CPPVMSettingsHyperV::onNext: Number of disks to low

1/30 15:38:37.014 23c8 Facility ???ERROR: CPPConverting::ConverterVMtoVM: Size does not match
1/30 15:38:37.014 23c8 Facility ???ERROR: CPPConverting::Convert: FAILED

The EC2 instance has 4 virtual disks and is about 2.5 TB in size total. There's plenty of storage on the HyperV cluster.

Suggestions please? Thanks in advance.

[yaroslav (staff)]

Please share the entire conversion log.

[jfrentheway]

Thanks, Yaroslav for the quick reply.

Here's the log file:

The log file name: 'logs\V2V_Log-20250130-151757.log' (PID 11752)
1/30 15:17:57.138 2398 Facility ???INFO: CV2V_ConverterApp::InitInstance: SetDllDirectory: C:\Program Files\StarWind Software\StarWind V2V Converter\lib
1/30 15:17:57.138 2398 Facility ???INFO: CV2V_ConverterApp::InitInstance: File Version: 9.0.1.554
1/30 15:17:57.138 2398 Facility ???INFO: CV2V_ConverterApp::InitInstance: Load language IDR_XML_ENGLISH
1/30 15:17:57.138 2398 Facility ???INFO: CV2V_ConverterApp::InitInstance: Set current language English
1/30 15:17:57.138 2398 Facility ???INFO: CPS_V2V_Converter::CPS_V2V_Converter: Version MajorVersion 10, MinorVersion 0, BuildNumber 20348
1/30 15:17:57.138 2398 Facility ???INFO: WrapperHyperV::WrapperHyperV: LoadLibrary C:\Windows\system32\wbem\wmiutils.dll - 67bc0000
1/30 15:17:57.138 2398 Facility ???INFO: WrapperHyperV::WrapperHyperV: LoadLibrary C:\Windows\system32\wbem\wmiutils.dll - 67bc0000
1/30 15:18:09.699 2398 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - (null)
1/30 15:27:41.242 2398 Facility ???ERROR: WrapperAWS::getRegions: DescribeRegions is fail - Unable to parse ExceptionName: AuthFailure Message: AWS was not able to validate the provided access credentials
1/30 15:28:16.510 2398 Facility ???WARNING: CPPAWSConnection::OnClicked: connect Unable to parse ExceptionName: AuthFailure Message: AWS was not able to validate the provided access credentials
1/30 15:28:45.225 2398 Facility ???ERROR: WrapperAWS::getRegions: DescribeRegions is fail - Unable to parse ExceptionName: AuthFailure Message: AWS was not able to validate the provided access credentials
1/30 15:31:14.979 2398 Facility ???WARNING: CPPAWSConnection::OnClicked: connect Unable to parse ExceptionName: AuthFailure Message: AWS was not able to validate the provided access credentials
1/30 15:33:25.171 2398 Facility ???INFO: WrapperAWS::createEC2Client: Created clients to region - us-east-1
1/30 15:33:25.171 2398 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eInputVM
1/30 15:34:26.011 2398 Facility ???WARNING: CPPInputVM::onNext: Virtual Machine is running.
1/30 15:35:51.480 2398 Facility ???WARNING: CPPInputVM::onNext: Virtual Machine is running.
1/30 15:36:08.476 2398 Facility ???INFO: ICPPage::OnWizardBack: SetActivePage - (null)
1/30 15:36:25.165 2398 Facility ???INFO: WrapperAWS::createEC2Client: Created clients to region - us-east-1
1/30 15:36:25.165 2398 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eInputVM
1/30 15:36:38.605 2398 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eLocationTo
1/30 15:36:49.625 2398 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eVMSettingsAWS
1/30 15:37:02.896 2398 Facility ???INFO: WrapperHyperV::connect: Host - \\localhost\root\virtualization\v2
1/30 15:37:02.991 2398 Facility ???INFO: WrapperHyperV::init_version: HyperV version: 10.0.20348
1/30 15:37:02.991 2398 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eSelectFolder
1/30 15:38:36.998 2398 Facility ???WARNING: CPPVMSettingsHyperV::onNext: Don't finded . in vol-0cce88107c3103de9
1/30 15:38:36.998 2398 Facility ???WARNING: CPPVMSettingsHyperV::onNext: Number of disks to low
1/30 15:38:36.998 2398 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eESXConnectionTo
1/30 15:38:37.014 23c8 Facility ???INFO: CPPConverting::Convert: InConvertType: 12, OutConvertType: 8
1/30 15:38:37.014 23c8 Facility ???ERROR: CPPConverting::ConverterVMtoVM: Size does not match
1/30 15:38:37.014 23c8 Facility ???ERROR: CPPConverting::Convert: FAILED
1/30 15:42:17.295 2398 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eLocation
1/30 15:42:20.311 2398 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - (null)
1/30 15:42:37.170 2398 Facility ???INFO: WrapperAWS::createEC2Client: Created clients to region - us-east-1
1/30 15:42:37.170 2398 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eInputVM
1/30 15:42:44.152 2398 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eLocationTo
1/30 15:42:48.545 2398 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eVMSettingsAWS
1/30 15:42:54.208 2398 Facility ???INFO: WrapperHyperV::connect: Host - \\localhost\root\virtualization\v2
1/30 15:42:54.271 2398 Facility ???INFO: WrapperHyperV::init_version: HyperV version: 10.0.20348
1/30 15:42:54.271 2398 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eSelectFolder
1/30 15:44:16.716 2398 Facility ???WARNING: CPPVMSettingsHyperV::onNext: Don't finded . in vol-0cce88107c3103de9
1/30 15:44:16.716 2398 Facility ???WARNING: CPPVMSettingsHyperV::onNext: Number of disks to low
1/30 15:44:16.716 2398 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eESXConnectionTo
1/30 15:44:16.716 3300 Facility ???INFO: CPPConverting::Convert: InConvertType: 12, OutConvertType: 8
1/30 15:44:16.716 3300 Facility ???ERROR: CPPConverting::ConverterVMtoVM: Size does not match
1/30 15:44:16.716 3300 Facility ???ERROR: CPPConverting::Convert: FAILED

[yaroslav (staff)]

Hi

This looks worrying:
1/30 15:27:41.242 2398 Facility ???ERROR: WrapperAWS::getRegions: DescribeRegions is fail - Unable to parse ExceptionName: AuthFailure Message: AWS was not able to validate the provided access credentials
1/30 15:28:16.510 2398 Facility ???WARNING: CPPAWSConnection::OnClicked: connect Unable to parse ExceptionName: AuthFailure Message: AWS was not able to validate the provided access credentials
1/30 15:28:45.225 2398 Facility ???ERROR: WrapperAWS::getRegions: DescribeRegions is fail - Unable to parse ExceptionName: AuthFailure Message: AWS was not able to validate the provided access credentials
1/30 15:31:14.979 2398 Facility ???WARNING: CPPAWSConnection::OnClicked: connect Unable to parse ExceptionName: AuthFailure Message: AWS was not able to validate the provided access credentials

Does your account have enough privileges?

[jfrentheway]

Would root or IAM be required? We believed the account had adequate privileges.

Thanks!

[yaroslav (staff)]

Try root, please.