Tape Redirector doesn't find my tape drive

blende64 · Mon Sep 10, 2012 12:40 pm

Hello,
I've just installed Tape Redirector on Hyper-V Server 2008 R2. My HP LTO-4 tape drive is the only device connected to a Adaptec 29320lpe HBA. It is shown in Device Manager and can be accessed with HP Library and Tape Tools but Tape Redirector doesn't find it. Any suggestions?

Regards, Tobias

Mon Sep 10, 2012 12:53 pm

Would you please provide us with the screenshot that shows that the drive is not listed in the wizard?

blende64 · Mon Sep 10, 2012 1:25 pm

screenshot from Starwind Management Console and screenshot from HP Library and Tape Tools

Tue Sep 11, 2012 8:07 am

Thank you.

Mostly issues like this are happening because tape is resered by some another process (application) like DPM for example. Would you please doublecheck that?

blende64 · Mon Dec 10, 2012 12:10 pm

There were no other processes. Even with a completely new/blank installation on a different Server, it was not possible to get it runnig. The drive was never recognized. Now I migrated from Hyper-V to 2008 R2 and every thing is fine. Without any trouble. Thanks.

Mon Dec 10, 2012 3:04 pm

Is there any chance you can issue us with a both logs? From a working and non-working installations? Thank you!

blende64 wrote:There were no other processes. Even with a completely new/blank installation on a different Server, it was not possible to get it runnig. The drive was never recognized. Now I migrated from Hyper-V to 2008 R2 and every thing is fine. Without any trouble. Thanks.