I am DOWN, please help

Software-based VM-centric and flash-friendly VM storage + free version

Moderators: anton (staff), art (staff), Max (staff), Anatoly (staff)

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davidr
Posts: 6
Joined: Sun Sep 26, 2010 2:07 am

Sat Apr 16, 2011 8:58 pm

We had 2 servers in a HA and this last thursday we had to take one of the servers down for a hardware issue. Today a tech turned off our live server by mistake. I booted it back up but our vmware see's the starwind served disks as blank. All of my images are down- please help!

I can access my starwind server, the starwind service is up- the .IMG files all seem to be there but went i try to add the storage back on my vmware side it says the disk is empty and wants to reformat it...

please help me!
davidr
Posts: 6
Joined: Sun Sep 26, 2010 2:07 am

Sat Apr 16, 2011 10:10 pm

We are back up after a phone call with their tech!!!

When you are down it is good to get support and StarWind was there for me so I am very happy with the support! Thank you for helping me!
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anton (staff)
Site Admin
Posts: 4021
Joined: Fri Jun 18, 2004 12:03 am
Location: British Virgin Islands
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Sun Apr 17, 2011 10:08 am

Nice to know you're fine now. Thumbs up!

P.S. We'll represent triple-node HA soon. To provide "last resort" facility to customers like you. Hope it would decrease downtime to sub-zero level.
Regards,
Anton Kolomyeytsev

Chief Technology Officer & Chief Architect, StarWind Software

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