Mounting progress stops at 99%

[bdawson]

Hi Guys,

I have a problem where the mounting progress stops at 99%. The logs look normal. The last entries in the logs are
CStarPackFlatBucketFile::ParseConsistencyPointStraight 95%7/17 14:44:34.556 b38 Sp:
CStarPackFlatBucketFile::ParseConsistencyPointStraight 96%

I have left it for over 72hours. There is still 45.5GB free on the drive that it is on. I only need to access to data so don't care if it is read only. It is a de-dup disk.

[Anatoly (staff)]

Hi,
Sorry to hear that you are in such trouble.
May I ask you to drop the logs on the time of the issue to support@starwindsoftware.com (please don`t forget to put hte reference to this topic in your email)?

Thank you