Client rejected due to restrictions of license

[kaitwo]

Hello

We have a free license for starwind v8 11156 that runs on 2 x Windows 2012 R2.

At the time of acquisition, the license allowed (and actually allows) the use of the GUI management tool (but in only one scenario: independent compute and storage, 2-node SOFS cluster, serving a separate hyper-v cluster).

One of our current "problems" is that when a node is restarted, we usually receive, for several hours, the following e-mail alert:

Code: Select all

High availability device "iqn.2008-08.com.starwindsoftware: xxxxxxxx", 
the client connection 'iqn.1991-05.com.microsoft:rebooted.node.xxx' has been rejected due to restrictions of license.

These alerts disappear as suddenly (hours after) as they appear.

What can be the cause?

Regards.

[Ivan (staff)]

Hello kaitwo,
Thanks for your interest in StarWind solution.
Could you please collect and share with us the logs from your systems?
For quicker and easier log collection from StarWind nodes please do not hesitate using the script from our knowledge base article below:
https://knowledgebase.starwindsoftware. ... ogs-bat-2/

[kaitwo]

I've only had time to perform a reboot on each node at the same time that I have updated to version 11404.

Once the logs have been collected, what is the correct method for sending them to you?

Thanks for your help.

[Ivan (staff)]

Hi kaitwo,
You can upload your logs to Dropbox or OneDrive and share with us the link for download.
Thank you

[kaitwo]

OK. Here they are:

https://www.dropbox.com/s/gzpy3nwrwoowt ... 3.zip?dl=0
https://www.dropbox.com/s/cnxs02lvx4rfh ... 9.zip?dl=0

Regards.

[Ivan (staff)]

Hi kaitwo,
Thanks for your logs.
I will update this thread once I will have the results.
Have a great day!