StarWind x64 3.2.2 service crash when adding SPTI/Bridge HDD

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CecoM
Posts: 4
Joined: Wed Apr 25, 2007 11:16 am

Wed Apr 25, 2007 11:32 am

I have just tried x64 version of StarWind. Thanks for this excellent product.

When I try to add SPTI or Bridge device StarWind service crashes.
It crashed on both of my test PCs.
I have investigated logs with parameter 3 (all msgs) activated.
Service crashed at specifyed devices/controllers:
1. DaemonTools 4.091/SPTD1.43 virtual dvd's
2. ALI SATA/RAID Controller (M5281/M5283)
If I disable any of these controllers or their devices/hdds - StarWind service didnt crashed and shows SPTI devices on internal ATA/SATA controllers.

Later this night I will try StarWind x64 with Promise TX2300 SATA controller.

Regards,
CecoM
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anton (staff)
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Wed Apr 25, 2007 1:43 pm

Thanks a lot for the valuable information! Would you please send us StarWind logs for both failing devices? We'll try to investigate what's wrong with the StarWind.
CecoM wrote:I have just tried x64 version of StarWind. Thanks for this excellent product.

When I try to add SPTI or Bridge device StarWind service crashes.
It crashed on both of my test PCs.
I have investigated logs with parameter 3 (all msgs) activated.
Service crashed at specifyed devices/controllers:
1. DaemonTools 4.091/SPTD1.43 virtual dvd's
2. ALI SATA/RAID Controller (M5281/M5283)
If I disable any of these controllers or their devices/hdds - StarWind service didnt crashed and shows SPTI devices on internal ATA/SATA controllers.

Later this night I will try StarWind x64 with Promise TX2300 SATA controller.

Regards,
CecoM
Regards,
Anton Kolomyeytsev

Chief Technology Officer & Chief Architect, StarWind Software

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CecoM
Posts: 4
Joined: Wed Apr 25, 2007 11:16 am

Wed Apr 25, 2007 2:05 pm

Thanks a lot for the valuable information! Would you please send us StarWind logs for both failing devices? We'll try to investigate what's wrong with the StarWind.

Both logs sent to support!
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anton (staff)
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Wed Apr 25, 2007 2:11 pm

Got 'em! Please give us some time to take a look... Thanks!
Regards,
Anton Kolomyeytsev

Chief Technology Officer & Chief Architect, StarWind Software

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CecoM
Posts: 4
Joined: Wed Apr 25, 2007 11:16 am

Wed Apr 25, 2007 4:42 pm

Updated info:
Same service crash with Promise TX2300 SATA/RAID controller.
Both Promise TX2300 and ALI M5281/M5283 are PCI-card controllers with latest Windows 2003 x64 drivers.
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anton (staff)
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Thu Apr 26, 2007 6:04 am

Just fine... This logs are also welcomed if you please :)
Regards,
Anton Kolomyeytsev

Chief Technology Officer & Chief Architect, StarWind Software

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CecoM
Posts: 4
Joined: Wed Apr 25, 2007 11:16 am

Fri May 04, 2007 7:51 am

The latest release of Starwind x64 3.2.3 RC (20070425) works fine.
Thanks guys :-)
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anton (staff)
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Fri May 04, 2007 7:56 am

Thank you very much for keeping us updated :)
Regards,
Anton Kolomyeytsev

Chief Technology Officer & Chief Architect, StarWind Software

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