Cannot connect error

dakind50 · Tue Dec 09, 2008 7:30 pm

I have created a large Image file of my 8.18 TB hard on my file server using starwind. I have left everything standard as far as setup and passwords etc. I am using starport to connect from my first blade server to this image file. My file server is connected directly to the same switch that my blades are connected(back of blade chaise) to so there should be no network problem. I got to add device/mount image file, find my imagefile on the network share of the file server and I get

File \\wts-data\share\wtsdata.img cannot be opened!

here is the end of my log that should show the last time I tired this..should I add the log from the starwind server?

thanks for your time

chris

12/9 14:31:48.789 >> CLanguager::LoadLanguage(language=0x409)
12/9 14:31:48.804 << CLanguager::LoadLanguage(language=0x409)
12/9 14:31:48.804 Failed to query registry ShowSplash value.
12/9 14:31:48.804 CStarPortApp::CheckLicense: License data not found.
12/9 14:31:48.804 CStarPortApp::CheckLicense: *** TRIAL VERSION *** [ expires in 30 day(s) ]
12/9 14:31:50.380 >> CStarPortAPI::CStarPortAPI()
12/9 14:31:50.396 >> CStarPortAPI::DriverOpen()
12/9 14:31:50.396 << CStarPortAPI::DriverOpen()
12/9 14:31:50.396 >> CStarPortAPI::DriverVersion(...)
12/9 14:31:50.396 CStarPortAPI::DriverVersion: Calling STARPORT_IOCTL_GET_VERSION
12/9 14:31:50.396 CStarPortAPI::DriverVersion: Calling DeviceIoControl(...)
12/9 14:31:50.396 CStarPortAPI::DriverVersion: Input: ApiVersion = 30001
12/9 14:31:50.396 CStarPortAPI::DriverVersion: Output: Version = 20081010, API = 30001, DriverOpenContext = 0, DriverInstance = FFFFFA80096BF6B0
12/9 14:31:50.396 << CStarPortAPI::DriverVersion(...)
12/9 14:31:50.396 CStarPortAPI::CStarPortAPI: StarPort version: 20071025; StarPort driver: API v30001, Build 0x20081010
12/9 14:31:50.396 << CStarPortAPI::CStarPortAPI()
12/9 14:31:50.396 >> CDriveLetterMap::CDriveLetterMap()
12/9 14:31:50.396 << CDriveLetterMap::CDriveLetterMap()
12/9 14:31:50.396 >> CStarPortDoc::CStarPortDoc()
12/9 14:31:50.396 << CStarPortDoc::CStarPortDoc()
12/9 14:31:50.443 CMainFrame::OnCreate: Minimizing application to tray.
12/9 14:31:50.443 >> CStarPortAPI::GetEthernetAdapters()
12/9 14:31:50.443 CStarPortAPI::GetEthernetAdapters: Adapter=\DEVICE\{12F15D39-C712-4BE2-8F70-C0181FF992FC}
12/9 14:31:50.443 CStarPortAPI::GetEthernetAdapters: MAC=02:15:17:75:45:70
12/9 14:31:50.443 CStarPortAPI::GetEthernetAdapters: Name=Microsoft Failover Cluster Virtual Adapter
12/9 14:31:50.443 CStarPortAPI::GetEthernetAdapters: Adapter=\DEVICE\{DEE66ECF-2AEB-4147-9695-72ACBCBA199B}
12/9 14:31:50.443 CStarPortAPI::GetEthernetAdapters: MAC=00:15:17:75:45:71
12/9 14:31:50.443 CStarPortAPI::GetEthernetAdapters: Name=Intel(R) PRO/1000 EB Backplane Connection with I/O Acceleration #2
12/9 14:31:50.443 CStarPortAPI::GetEthernetAdapters: Adapter=\DEVICE\{CD970D04-2208-424E-9232-147DF45640E0}
12/9 14:31:50.443 CStarPortAPI::GetEthernetAdapters: MAC=00:15:17:75:45:70
12/9 14:31:50.443 CStarPortAPI::GetEthernetAdapters: Name=Intel(R) PRO/1000 EB Backplane Connection with I/O Acceleration
12/9 14:31:50.443 << CStarPortAPI::GetEthernetAdapters()
12/9 14:31:50.443 >> CStarPortView::OnInitialUpdate()
12/9 14:31:50.458 >> CStarPortDoc::ResyncRegistryAndDriverContents(bAutomountDevices=1)
12/9 14:31:50.458 >> CStarPortAPI::GetDevices(...)
12/9 14:31:50.458 CStarPortAPI::GetDevices: Calling STARPORT_IOCTL_TARGET_LIST
12/9 14:31:50.458 CStarPortAPI::GetDevices: Output buffer:
12/9 14:31:50.458 CStarPortAPI::GetDevices: NumberOfTargets = 0
12/9 14:31:50.458 << CStarPortAPI::GetDevices(...)
12/9 14:31:50.458 << CStarPortDoc::ResyncRegistryAndDriverContents(bAutomountDevices=1)
12/9 14:31:50.474 << CStarPortView::OnInitialUpdate()
12/9 14:32:07.292 >> CLanguager::LoadLanguage(language=0x409)
12/9 14:32:07.292 << CLanguager::LoadLanguage(language=0x409)
12/9 14:32:07.292 Failed to query registry ShowSplash value.
12/9 14:32:07.292 CStarPortApp::InitInstance: Application is already running, showing mainframe of the existent app.
12/9 14:32:07.292 CMainFrame::OnTrayStartManagement: Maximizing from tray.
12/9 14:32:10.490 CMainFrame::OnTimer: Refreshing view, received REFRESH_TIMER_ID...
12/9 14:32:10.490 >> CStarPortDoc::ResyncRegistryAndDriverContents(bAutomountDevices=0)
12/9 14:32:10.490 >> CStarPortAPI::GetDevices(...)
12/9 14:32:10.490 CStarPortAPI::GetDevices: Calling STARPORT_IOCTL_TARGET_LIST
12/9 14:32:10.490 CStarPortAPI::GetDevices: Output buffer:
12/9 14:32:10.490 CStarPortAPI::GetDevices: NumberOfTargets = 0
12/9 14:32:10.490 << CStarPortAPI::GetDevices(...)
12/9 14:32:10.490 << CStarPortDoc::ResyncRegistryAndDriverContents(bAutomountDevices=0)

Wed Dec 10, 2008 8:01 pm

You're sending StarPort log and it has nothing to do with the StarWind and your particular issue. Send us StarWind log instead of StarPort one and make sure nobody is holding .img file open.