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Clarification needed on the semantics of synchronization!

Posted: Wed Nov 25, 2009 5:56 am
by adns
I have a big gripe about the HA feature which should be relatively easy to resolve as it's really just a matter of clarity! To syncronize an existing .img to a new HA partner you get this screen:
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The wording is not exactly clear on which direction the synchronization will occur. There either needs to be a better description or a picture showing something like Primary Server -> Secondary Server and the reverse.

I have the same problem if I reboot a host my targets are all out of sync. It is not clear which one I should be right-clicking and choosing synchronize. If I reboot server B should I be synchronizing the targets on B or on A? The documentation is weak on this piece.

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Am I alone on this?

Re: Clarification needed on the semantics of synchronization!

Posted: Wed Nov 25, 2009 10:58 pm
by adns
Just wanted to add that in the first instance I mention, I found that if you click the help button there is a clear description of what each option does.

Re: Clarification needed on the semantics of synchronization!

Posted: Fri Nov 27, 2009 4:46 am
by Robert (staff)
You should sync the server that was out for some reason for some time, ex. server B was out and came out of sync. You should sync server B. Actually StarWind should give you a tip. if you select a wrong direction - you should get an error message that "Partner server is out of sync".

Thanks.

Re: Clarification needed on the semantics of synchronization!

Posted: Mon Dec 07, 2009 6:28 pm
by TomHelp4IT
Yes, this confused me too - when writing the documentation for our first client install I put in a special note saying that if you get the "partner server is out of sync" message then you are attempting to sync the wrong way so cancel immediately.

Re: Clarification needed on the semantics of synchronization!

Posted: Sat Jan 16, 2010 6:24 pm
by anton (staff)
New updated GUI in post V5.5 will have this re-visited to avoid confusion.