StarWind Software

Any idea why all of the sudden I started receiving errors regarding bad blocks/corruption on one of my iSCSI volumes? The Starwind host shows no errors, just the guest which has the LUN presented to it. The errors appear to have gone away after restarting both the Starwind host and the guest machine with the LUN.

When I see these badblocks occur on the starwind host it begins to flood the logs and basically lock up the server, it will take all my iSCSI volumes out until I reboot the server.

I emailed starwindsupport about 4 times so far regarding this issue and have heard nothing back? I have 96TB of data attached to this thing and am worried it is going to crash again any second.

Please help!

Here are some of the error messages that flood the Starwind host, note they all go away when I reboot the server



Log Name: System
Source: Disk
Date: 9/8/2010 1:22:14 AM
Event ID: 7
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: KC-FILE-01.advanced.local
Description:
The device, \Device\Harddisk1\DR1, has a bad block.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Disk" />
<EventID Qualifiers="49156">7</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-09-08T08:22:14.398627100Z" />
<EventRecordID>9846</EventRecordID>
<Channel>System</Channel>
<Computer>KC-FILE-01.advanced.local</Computer>
<Security />
</System>
<EventData>
<Data>\Device\Harddisk1\DR1</Data>
<Binary>030080000100000000000000070004C0000100009C0000C000000000000000000004000000000000E4E87C0100000000FFFFFFFF010000005800008402000000E420101242072040000000003C00000000000000000000002048F80980FAFFFF0000000000000000C0CB570A80FAFFFF0000000000000000FFFFFFFF00000000880000000002200D73D8000000100000700003000000000A00000000000000000000000000000000</Binary>
</EventData>
</Event>




Log Name: System
Source: Ntfs
Date: 9/8/2010 1:26:10 AM
Event ID: 55
Task Category: (2)
Level: Error
Keywords: Classic
User: N/A
Computer: KC-FILE-01.advanced.local
Description:
The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume SATA-R50.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Ntfs" />
<EventID Qualifiers="49156">55</EventID>
<Level>2</Level>
<Task>2</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-09-08T08:26:10.919777100Z" />
<EventRecordID>42721</EventRecordID>
<Channel>System</Channel>
<Computer>KC-FILE-01.advanced.local</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Data>SATA-R50</Data>
<Binary>00000C000200380002000000370004C000000000020100C000000000000000000000000000000000EE0C1400537C340200000100</Binary>
</EventData>
</Event>










Log Name: System
Source: Ntfs
Date: 9/8/2010 1:26:10 AM
Event ID: 57
Task Category: (2)
Level: Warning
Keywords: Classic
User: N/A
Computer: KC-FILE-01.advanced.local
Description:
The system failed to flush data to the transaction log. Corruption may occur.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Ntfs" />
<EventID Qualifiers="32772">57</EventID>
<Level>3</Level>
<Task>2</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-09-08T08:26:10.919777100Z" />
<EventRecordID>42720</EventRecordID>
<Channel>System</Channel>
<Computer>KC-FILE-01.advanced.local</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Binary>00000000010000000200000039000480000000009C0000C000000000000000000000000000000000</Binary>
</EventData>
</Event>

Here is my support ticket number if anyone from support would like to take a look

Random Bad Blocks/Corrupt file system [ ref:00D8LZUy.5008CGAXk:ref ]

I am running the latest 5.4 update

Don't see any e-mails with this topic, do you have any bounces back?

OK, I'll kick support staff to take a look at this issue ASAP.

We have not got any email with this issue.
Could you be so kind to send it to max@starwindsoftware.com

OK, sent to that address as well. I called over there yesterday and they had a record of the email, said someone would look into it and call me back.

So far no news

Support for U.S./Canada, LATAM and EMEA/APAC is handled by the different team. So where are you from actually and whom did you talk to? This "somebody" you've been talking to had any name?

defrag wrote:OK, sent to that address as well. I called over there yesterday and they had a record of the email, said someone would look into it and call me back.

So far no news

I am from West Coast USA

Contacted Starwind yesterday, spoke briefly with a sales rep who said he saw my ticket was going to pitch it to Tommy (who was the original person who replied back to me requesting logs 2 weeks ago)

Im not trying to get anyone in trouble here, just need some help. End of day today and still have heard nothing back.

I've actually asked Tom to take care of this issue as the highest priority one. Hold on, I'll ask for your case update.