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Starwind Service stops when one partner goes down

Posted: Sat Jun 25, 2011 8:31 am
by bonkersdeluxe
Good Day!

I have a big problem.
When one of the HA storage go down, the the service on the online host will stop and the HA is not sync.
What is that? I have installed the latest version afte this error, but nothing changed. When i will start a full sync then the error : storage disconnect successfully comes up.

I shutdown both server. And i will start them again, and then i will try a full sync again.
I wrote then what the status is after this try.

Any Ideas?
Thank you!


Greetz Bonkersdeluxe

Re: Starwind Service stops when one partner goes down

Posted: Mon Jun 27, 2011 9:17 am
by Constantin (staff)
Well, it seems that StarWind crashes for some kind of a reason, and if so, StarWind will also create *.mdmp file in it`s folder. If yes - send it with logs to support plz, so we could provide you with solution.

Re: Starwind Service stops when one partner goes down

Posted: Mon Jun 27, 2011 9:33 am
by bonkersdeluxe
Hi, have you an FTP account whre i can upload the files?
The file size is about 120 MB.

I think email is not a good way for this.

Thank you!

Greetz Bonkersdeluxe

Re: Starwind Service stops when one partner goes down

Posted: Mon Jun 27, 2011 1:32 pm
by Constantin (staff)
I`ve send you a PM

Re: Starwind Service stops when one partner goes down

Posted: Sat Jul 09, 2011 3:02 am
by rchisholm
Is there a fix for this issue yet? I just ran into it too.

Re: Starwind Service stops when one partner goes down

Posted: Sat Jul 09, 2011 6:10 pm
by Constantin (staff)
This bug, as I wrote you in email, will be fixed in 5.7. The error caused the crash was email notification. I recommend you to disable it till release of 5.7