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SOLVED - Free Version 6 HA
Posted: Sat Nov 17, 2012 2:24 pm
by atlantex
Hello,
the product info shows that the new free version 6 comes with HA in connection with 2 hosts up to 128 GB, how can I use this function, or am I totally wrong?
Just downloaded and installed the version with the new free key but the HA feature in the device settings keeps locked.
What's needed to use this feature?
thx,
atlantex
Re: Free Version 6 HA
Posted: Mon Nov 19, 2012 9:56 am
by Anatoly (staff)
Would you be so kind to download the latest build and the free license key again and try to reproduce the issue?
Re: Free Version 6 HA
Posted: Mon Nov 19, 2012 11:19 am
by atlantex
Just downloaded and installed the new free license but the HA feature is still locked.
Re: Free Version 6 HA
Posted: Mon Nov 19, 2012 12:09 pm
by Anatoly (staff)
Would you be so kind to send the key that you are using, starwind logs and the scrreenshot that would illustrated the build number of starwind to
support@starwindsoftware.com?
Re: Free Version 6 HA
Posted: Mon Nov 19, 2012 2:21 pm
by atlantex
...it's on the way
Re: Free Version 6 HA
Posted: Mon Nov 19, 2012 3:24 pm
by Anatoly (staff)
It looks like the key generator processed your request wrong. My team assured me that everything will work if you will download the key again.
SOLVED - Re: Free Version 6 HA
Posted: Mon Nov 19, 2012 3:33 pm
by atlantex
work's great now.
Re: SOLVED - Re: Free Version 6 HA
Posted: Wed Nov 21, 2012 9:45 am
by anton (staff)
Thank you for keeping us updated. Your feedback is appreciated
atlantex wrote:work's great now.