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What is the max settable "Snapshot Creation Period"?

Posted: Sat Dec 01, 2012 2:49 pm
by mardes
Seems existing some problem setting high "Snapshot Creation Period" on CDP devices.

I need:
- max 2 snapshot
- Snapshot Creation Period of 15 days.

So I've defined Snapshot Creation Period (minutes) = 21600.

The problem is that after 30 minutes, the first snapshot has fired.
So, seems that a high value is ignored and, instead, is considered a default of 30'.

Is this correct?

Re: What is the max settable "Snapshot Creation Period"?

Posted: Mon Dec 03, 2012 11:32 am
by Anatoly (staff)
Hi! Just want to let you know that currently we are trying to reproduce your issue in our test lab. As soon as I`ll hear anything back from QA I`ll get back to you.

Thank you

Re: What is the max settable "Snapshot Creation Period"?

Posted: Tue Dec 04, 2012 8:47 am
by Anatoly (staff)
Can I ask you to send the logs on the date/time of the issue to support@starwindsoftware.com (I`ll appreciate if you`ll specify the time that we should look at in them as well)?

Thanks!