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BSOD - CLOCK_WATCHDOG_TIMEOUT_10_PROC

http://www.forums.starwindsoftware.com/viewtopic.php?f=5&t=3242

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BSOD - CLOCK_WATCHDOG_TIMEOUT_10_PROC

Posted: Thu Jul 11, 2013 9:30 am
by tkboyle
Hi,

Hoping you can help.

We have a DL380 G7 running 24GB RAM and 2CPU OS is Windows 2008 R2 SP1
We have a single instance img based iscsi target.

We have experienced two BSOD since we have installed starwind back in 2011.
we running 5.8.2003

We have read the memory dump to reveal that the starwind is related to the BSOD.
Your assistance in identifying the cause would be appreciated.
Please see below the output of the debug.

Code: Select all

Opened log file 'd:\debuglog.txt'
0: kd> .sympath srv*c:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: srv*c:\symbols*http://msdl.microsoft.com/download/symbols
Expanded Symbol search path is: srv*c:\symbols*http://msdl.microsoft.com/download/symbols
0: kd> .reload;!analyze -v;r;kv;lmnt;.logclose;q
Loading Kernel Symbols
...............................................................
................................................................
.........................
Loading User Symbols
PEB is paged out (Peb.Ldr = 000007ff`fffdf018).  Type ".hh dbgerr001" for details
Loading unloaded module list
..................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

CLOCK_WATCHDOG_TIMEOUT (101)
An expected clock interrupt was not received on a secondary processor in an
MP system within the allocated interval. This indicates that the specified
processor is hung and not processing interrupts.
Arguments:
Arg1: 000000000000000d, Clock interrupt time out interval in nominal clock ticks.
Arg2: 0000000000000000, 0.
Arg3: fffff88002753180, The PRCB address of the hung processor.
Arg4: 000000000000000d, 0.

Debugging Details:
------------------

 
BUGCHECK_STR:  CLOCK_WATCHDOG_TIMEOUT_10_PROC

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  StarWindServic

CURRENT_IRQL:  d

STACK_TEXT:  
fffff880`0f884bb8 fffff800`01cd7a89 : 00000000`00000101 00000000`0000000d 00000000`00000000 fffff880`02753180 : nt!KeBugCheckEx
fffff880`0f884bc0 fffff800`01c8aeb7 : 00000000`00000000 fffff800`0000000d 00000000`00026160 fffffa80`2b18f760 : nt! ?? ::FNODOBFM::`string'+0x4e2e
fffff880`0f884c50 fffff800`021f4895 : fffff800`0221a460 fffff880`0f884e00 fffff800`0221a460 00000000`00000000 : nt!KeUpdateSystemTime+0x377
fffff880`0f884d50 fffff800`01c7cb73 : 00000000`28c431d4 fffff800`01df2e80 00002873`0000001d 00000000`00000000 : hal!HalpHpetClockInterrupt+0x8d
fffff880`0f884d80 fffff800`01c86200 : fffff800`01df2e80 00000000`00000001 00000000`00000000 fffff880`0f885018 : nt!KiInterruptDispatchNoLock+0x163
fffff880`0f884f10 fffff800`01ca0a71 : 00000000`00000000 00000000`00000005 00000000`00000001 fffff800`01c82eda : nt!KeFlushMultipleRangeTb+0x260
fffff880`0f884fe0 fffff800`01da8b5e : 00000000`00000005 fffff880`0f885140 fffff6fd`401972f0 fffff800`01df2e80 : nt!MiFlushTbAsNeeded+0x1d1
fffff880`0f8850f0 fffff800`01ca11d0 : 00000000`000042b0 fffff800`01e076c0 00000000`00000000 00000000`00000000 : nt!MiAllocatePoolPages+0x4de
fffff880`0f885230 fffff800`01dab90e : 00000000`00000000 fffff880`0f8854a0 00000000`00000000 00000000`000042b0 : nt!ExpAllocateBigPool+0xb0
fffff880`0f885320 fffff800`01c6142a : fffffa80`21f6b910 00000000`00000000 00000000`c2646641 00000000`000007ff : nt!ExAllocatePoolWithTag+0x82e
fffff880`0f885410 fffff880`03317ad0 : 00000000`74696157 00000000`00000006 74732e6d`00000101 00000000`0ac6a000 : nt!ExAllocatePoolWithTagPriority+0x4a
fffff880`0f8854a0 fffff880`0330fb44 : fffffa80`2ae80660 fffff880`0f885ca0 00000000`00004030 00000000`00004030 : afd!AfdGetBufferSlow+0xc0
fffff880`0f8854e0 fffff880`032f6469 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : afd!AfdFastConnectionSend+0x4e4
fffff880`0f8856a0 fffff800`01f9ad03 : 00000000`00004030 fffffa80`2b01d680 00000000`056cc9a8 00000000`00000001 : afd!AfdFastIoDeviceControl+0x459
fffff880`0f885a10 fffff800`01f9b7f6 : fffff880`02346180 00000000`00001bf0 00000000`00000000 00000000`00000000 : nt!IopXxxControlFile+0x373
fffff880`0f885b40 fffff800`01c7f8d3 : fffffa80`2b16c710 00000000`056ce1d8 fffff880`0f885bc8 00000000`00000000 : nt!NtDeviceIoControlFile+0x56
fffff880`0f885bb0 00000000`7727138a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`056cc8f8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7727138a


STACK_COMMAND:  kb

SYMBOL_NAME:  ANALYSIS_INCONCLUSIVE

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: Unknown_Module

IMAGE_NAME:  Unknown_Image

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_CLOCK_WATCHDOG_TIMEOUT_10_PROC_ANALYSIS_INCONCLUSIVE

BUCKET_ID:  X64_CLOCK_WATCHDOG_TIMEOUT_10_PROC_ANALYSIS_INCONCLUSIVE

Followup: MachineOwner
---------

rax=ffffffffffffdfff rbx=fffff80001df2e80 rcx=0000000000000101
rdx=000000000000000d rsi=fffffa802b16c710 rdi=0000000000000001
rip=fffff80001c80640 rsp=fffff8800f884bb8 rbp=0000000000000001
 r8=0000000000000000  r9=fffff88002753180 r10=fffff80001c00000
r11=fffff8800f884c70 r12=0000000000000000 r13=000000000000000c
r14=fffff88002753180 r15=000000000000000d
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00000246
nt!KeBugCheckEx:
fffff800`01c80640 48894c2408      mov     qword ptr [rsp+8],rcx ss:0018:fffff880`0f884bc0=0101000000000000
Child-SP          RetAddr           : Args to Child                                                           : Call Site
fffff880`0f884bb8 fffff800`01cd7a89 : 00000000`00000101 00000000`0000000d 00000000`00000000 fffff880`02753180 : nt!KeBugCheckEx
fffff880`0f884bc0 fffff800`01c8aeb7 : 00000000`00000000 fffff800`0000000d 00000000`00026160 fffffa80`2b18f760 : nt! ?? ::FNODOBFM::`string'+0x4e2e
fffff880`0f884c50 fffff800`021f4895 : fffff800`0221a460 fffff880`0f884e00 fffff800`0221a460 00000000`00000000 : nt!KeUpdateSystemTime+0x377
fffff880`0f884d50 fffff800`01c7cb73 : 00000000`28c431d4 fffff800`01df2e80 00002873`0000001d 00000000`00000000 : hal!HalpHpetClockInterrupt+0x8d
fffff880`0f884d80 fffff800`01c86200 : fffff800`01df2e80 00000000`00000001 00000000`00000000 fffff880`0f885018 : nt!KiInterruptDispatchNoLock+0x163 (TrapFrame @ fffff880`0f884d80)
fffff880`0f884f10 fffff800`01ca0a71 : 00000000`00000000 00000000`00000005 00000000`00000001 fffff800`01c82eda : nt!KeFlushMultipleRangeTb+0x260
fffff880`0f884fe0 fffff800`01da8b5e : 00000000`00000005 fffff880`0f885140 fffff6fd`401972f0 fffff800`01df2e80 : nt!MiFlushTbAsNeeded+0x1d1
fffff880`0f8850f0 fffff800`01ca11d0 : 00000000`000042b0 fffff800`01e076c0 00000000`00000000 00000000`00000000 : nt!MiAllocatePoolPages+0x4de
fffff880`0f885230 fffff800`01dab90e : 00000000`00000000 fffff880`0f8854a0 00000000`00000000 00000000`000042b0 : nt!ExpAllocateBigPool+0xb0
fffff880`0f885320 fffff800`01c6142a : fffffa80`21f6b910 00000000`00000000 00000000`c2646641 00000000`000007ff : nt!ExAllocatePoolWithTag+0x82e
fffff880`0f885410 fffff880`03317ad0 : 00000000`74696157 00000000`00000006 74732e6d`00000101 00000000`0ac6a000 : nt!ExAllocatePoolWithTagPriority+0x4a
fffff880`0f8854a0 fffff880`0330fb44 : fffffa80`2ae80660 fffff880`0f885ca0 00000000`00004030 00000000`00004030 : afd!AfdGetBufferSlow+0xc0
fffff880`0f8854e0 fffff880`032f6469 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : afd!AfdFastConnectionSend+0x4e4
fffff880`0f8856a0 fffff800`01f9ad03 : 00000000`00004030 fffffa80`2b01d680 00000000`056cc9a8 00000000`00000001 : afd!AfdFastIoDeviceControl+0x459
fffff880`0f885a10 fffff800`01f9b7f6 : fffff880`02346180 00000000`00001bf0 00000000`00000000 00000000`00000000 : nt!IopXxxControlFile+0x373
fffff880`0f885b40 fffff800`01c7f8d3 : fffffa80`2b16c710 00000000`056ce1d8 fffff880`0f885bc8 00000000`00000000 : nt!NtDeviceIoControlFile+0x56
fffff880`0f885bb0 00000000`7727138a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13 (TrapFrame @ fffff880`0f885c20)
00000000`056cc8f8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7727138a
start             end                 module name
fffff800`01a6f000 fffff800`01a79000   kdcom    kdcom.dll    Tue Jul 14 02:31:07 2009 (4A5BDFDB)
fffff800`01c00000 fffff800`021ea000   nt       ntkrnlmp.exe Sat Nov 20 09:30:02 2010 (4CE7951A)
fffff800`021ea000 fffff800`02233000   hal      hal.dll      Sat Nov 20 13:00:25 2010 (4CE7C669)
fffff880`00c00000 fffff880`00cc0000   CI       CI.dll       Sat Nov 20 13:12:36 2010 (4CE7C944)
fffff880`00cfe000 fffff880`00d4d000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Nov 20 13:03:51 2010 (4CE7C737)
fffff880`00d4d000 fffff880`00d61000   PSHED    PSHED.dll    Tue Jul 14 02:32:23 2009 (4A5BE027)
fffff880`00d61000 fffff880`00dbf000   CLFS     CLFS.SYS     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`00e1b000 fffff880`00f0e000   NDIS     NDIS.SYS     Sat Nov 20 09:23:30 2010 (4CE79392)
fffff880`00f0e000 fffff880`00f6c000   msrpc    msrpc.sys    Sat Nov 20 09:21:56 2010 (4CE79334)
fffff880`00f6c000 fffff880`00fcc000   NETIO    NETIO.SYS    Sat Nov 20 09:23:13 2010 (4CE79381)
fffff880`01020000 fffff880`010c4000   Wdf01000 Wdf01000.sys Tue Jul 14 00:22:07 2009 (4A5BC19F)
fffff880`010c4000 fffff880`010d3000   WDFLDR   WDFLDR.SYS   Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`010d3000 fffff880`0112a000   ACPI     ACPI.sys     Sat Nov 20 09:19:16 2010 (4CE79294)
fffff880`0112a000 fffff880`01133000   WMILIB   WMILIB.SYS   Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`01133000 fffff880`0113d000   msisadrv msisadrv.sys Tue Jul 14 00:19:26 2009 (4A5BC0FE)
fffff880`0113d000 fffff880`01170000   pci      pci.sys      Sat Nov 20 09:19:11 2010 (4CE7928F)
fffff880`01170000 fffff880`0117d000   vdrvroot vdrvroot.sys Tue Jul 14 01:01:31 2009 (4A5BCADB)
fffff880`0117d000 fffff880`01192000   partmgr  partmgr.sys  Sat Nov 20 09:20:00 2010 (4CE792C0)
fffff880`01192000 fffff880`011a7000   volmgr   volmgr.sys   Sat Nov 20 09:19:28 2010 (4CE792A0)
fffff880`011a7000 fffff880`011fc000   e1r62x64 e1r62x64.sys Fri Jul 01 01:08:16 2011 (4E0D0FF0)
fffff880`01200000 fffff880`0122a000   ataport  ataport.SYS  Sat Nov 20 09:19:15 2010 (4CE79293)
fffff880`0122a000 fffff880`01241000   HpSAMD   HpSAMD.sys   Tue Apr 20 19:32:18 2010 (4BCDF332)
fffff880`01241000 fffff880`01272000   srvnet   srvnet.sys   Sat Nov 20 09:27:20 2010 (4CE79478)
fffff880`01272000 fffff880`0127e000   vstor2_vci10 vstor2-vci10.sys Fri Mar 02 17:22:52 2012 (4F5101EC)
fffff880`01284000 fffff880`012e0000   volmgrx  volmgrx.sys  Sat Nov 20 09:20:43 2010 (4CE792EB)
fffff880`012e0000 fffff880`012e7000   pciide   pciide.sys   Tue Jul 14 00:19:49 2009 (4A5BC115)
fffff880`012e7000 fffff880`012f7000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`012f7000 fffff880`0137f000   bxvbda   bxvbda.sys   Fri Oct 14 22:35:19 2011 (4E98AB17)
fffff880`0137f000 fffff880`01399000   mountmgr mountmgr.sys Sat Nov 20 09:19:21 2010 (4CE79299)
fffff880`01399000 fffff880`013d5000   vmbus    vmbus.sys    Sat Nov 20 09:57:29 2010 (4CE79B89)
fffff880`013d5000 fffff880`013e9000   winhv    winhv.sys    Sat Nov 20 09:20:02 2010 (4CE792C2)
fffff880`013e9000 fffff880`013f2000   atapi    atapi.sys    Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`01400000 fffff880`0149ff80   mfehidk  mfehidk.sys  Sun Jun 17 01:46:40 2012 (4FDD28F0)
fffff880`014a0000 fffff880`014be000   bowser   bowser.sys   Tue Jul 14 00:23:50 2009 (4A5BC206)
fffff880`014be000 fffff880`014d6000   mpsdrv   mpsdrv.sys   Tue Jul 14 01:08:25 2009 (4A5BCC79)
fffff880`014d6000 fffff880`014e8000   tcpipreg tcpipreg.sys Sat Nov 20 10:51:48 2010 (4CE7A844)
fffff880`014e8000 fffff880`0154b000   storport storport.sys Sat Nov 20 10:35:02 2010 (4CE7A456)
fffff880`0154b000 fffff880`01577000   HpCISSs2 HpCISSs2.sys Mon Jun 20 19:08:34 2011 (4DFF8CA2)
fffff880`01577000 fffff880`01582000   amdxata  amdxata.sys  Fri Mar 19 16:18:18 2010 (4BA3A3CA)
fffff880`01582000 fffff880`015ce000   fltmgr   fltmgr.sys   Sat Nov 20 09:19:24 2010 (4CE7929C)
fffff880`015ce000 fffff880`015fb000   mrxsmb   mrxsmb.sys   Sat Nov 20 09:27:41 2010 (4CE7948D)
fffff880`01600000 fffff880`01623000   luafv    luafv.sys    Tue Jul 14 00:26:13 2009 (4A5BC295)
fffff880`01623000 fffff880`0163b000   rspndr   rspndr.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`0163b000 fffff880`017de000   Ntfs     Ntfs.sys     Sat Nov 20 09:20:57 2010 (4CE792F9)
fffff880`017de000 fffff880`017f9000   ksecdd   ksecdd.sys   Sat Nov 20 09:21:15 2010 (4CE7930B)
fffff880`01800000 fffff880`01815000   lltdio   lltdio.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`0181d000 fffff880`0188f000   cng      cng.sys      Sat Nov 20 10:08:45 2010 (4CE79E2D)
fffff880`0188f000 fffff880`018a0000   pcw      pcw.sys      Tue Jul 14 00:19:27 2009 (4A5BC0FF)
fffff880`018a0000 fffff880`018aa000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 00:19:45 2009 (4A5BC111)
fffff880`018aa000 fffff880`018d5000   ksecpkg  ksecpkg.sys  Sat Nov 20 10:10:34 2010 (4CE79E9A)
fffff880`018d5000 fffff880`018e5000   watchdog watchdog.sys Tue Jul 14 00:37:35 2009 (4A5BC53F)
fffff880`018e5000 fffff880`018ee000   rdprefmp rdprefmp.sys Tue Jul 14 01:16:35 2009 (4A5BCE63)
fffff880`018ee000 fffff880`018f9000   Msfs     Msfs.SYS     Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`018f9000 fffff880`0190a000   Npfs     Npfs.SYS     Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`0190a000 fffff880`0192c000   tdx      tdx.sys      Sat Nov 20 09:21:54 2010 (4CE79332)
fffff880`0192c000 fffff880`01939000   TDI      TDI.SYS      Sat Nov 20 09:22:06 2010 (4CE7933E)
fffff880`01939000 fffff880`0197e000   netbt    netbt.sys    Sat Nov 20 09:23:18 2010 (4CE79386)
fffff880`0197e000 fffff880`019a4000   tunnel   tunnel.sys   Sat Nov 20 10:51:50 2010 (4CE7A846)
fffff880`019a4000 fffff880`019ba000   intelppm intelppm.sys Tue Jul 14 00:19:25 2009 (4A5BC0FD)
fffff880`019ba000 fffff880`019d5000   bxnd60a  bxnd60a.sys  Thu Sep 29 21:46:21 2011 (4E84D91D)
fffff880`019d5000 fffff880`019e4000   hpqilo3core hpqilo3core.sys Sat Jul 09 00:09:16 2011 (4E178E1C)
fffff880`019e4000 fffff880`019f3000   hpqilo3chif hpqilo3chif.sys Tue Sep 13 18:38:15 2011 (4E6F9507)
fffff880`019f3000 fffff880`01a00000   usbuhci  usbuhci.sys  Tue Jul 14 01:06:27 2009 (4A5BCC03)
fffff880`01a00000 fffff880`01a19000   HIDCLASS HIDCLASS.SYS Sat Nov 20 10:43:49 2010 (4CE7A665)
fffff880`01a19000 fffff880`01a26000   mouhid   mouhid.sys   Tue Jul 14 01:00:20 2009 (4A5BCA94)
fffff880`01a26000 fffff880`01a34000   monitor  monitor.sys  Tue Jul 14 00:38:52 2009 (4A5BC58C)
fffff880`01a34000 fffff880`01a40000   vstor2_mntapi10_shared vstor2-mntapi10-shared.sys Tue Jul 12 17:35:21 2011 (4E1C77C9)
fffff880`01a44000 fffff880`01a69000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:38:51 2009 (4A5BC58B)
fffff880`01a6e000 fffff880`01a77000   Null     Null.SYS     Tue Jul 14 00:19:37 2009 (4A5BC109)
fffff880`01a77000 fffff880`01a85000   vga      vga.sys      Tue Jul 14 00:38:47 2009 (4A5BC587)
fffff880`01a85000 fffff880`01a8e000   RDPCDD   RDPCDD.sys   Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`01a94000 fffff880`01c98000   tcpip    tcpip.sys    Sat Nov 20 09:25:52 2010 (4CE79420)
fffff880`01c98000 fffff880`01ce2000   fwpkclnt fwpkclnt.sys Sat Nov 20 09:21:37 2010 (4CE79321)
fffff880`01ce2000 fffff880`01d29f00   mfewfpk  mfewfpk.sys  Sun Jun 17 01:46:56 2012 (4FDD2900)
fffff880`01d2a000 fffff880`01d32000   hpqilo3whea hpqilo3whea.sys Fri Feb 12 23:33:27 2010 (4B75E547)
fffff880`01d32000 fffff880`01d42000   vmstorfl vmstorfl.sys Sat Nov 20 09:57:30 2010 (4CE79B8A)
fffff880`01d42000 fffff880`01d8e000   volsnap  volsnap.sys  Sat Nov 20 09:20:08 2010 (4CE792C8)
fffff880`01d8e000 fffff880`01d96000   spldr    spldr.sys    Mon May 11 17:56:27 2009 (4A0858BB)
fffff880`01d96000 fffff880`01da8000   mup      mup.sys      Tue Jul 14 00:23:45 2009 (4A5BC201)
fffff880`01da8000 fffff880`01db1000   hwpolicy hwpolicy.sys Sat Nov 20 09:18:54 2010 (4CE7927E)
fffff880`01db1000 fffff880`01dc7000   disk     disk.sys     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`01dc7000 fffff880`01df7000   CLASSPNP CLASSPNP.SYS Sat Nov 20 09:19:23 2010 (4CE7929B)
fffff880`01df7000 fffff880`01e00000   rdpencdd rdpencdd.sys Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`03200000 fffff880`03243000   StarPort StarPort.sys Wed Sep 08 17:47:16 2010 (4C87BE14)
fffff880`03243000 fffff880`03294000   rdbss    rdbss.sys    Sat Nov 20 09:27:51 2010 (4CE79497)
fffff880`03294000 fffff880`032a0000   nsiproxy nsiproxy.sys Tue Jul 14 00:21:02 2009 (4A5BC15E)
fffff880`032a0000 fffff880`032ab000   mssmbios mssmbios.sys Tue Jul 14 00:31:10 2009 (4A5BC3BE)
fffff880`032ab000 fffff880`032ba000   discache discache.sys Tue Jul 14 00:37:18 2009 (4A5BC52E)
fffff880`032ba000 fffff880`032cb000   blbdrive blbdrive.sys Tue Jul 14 00:35:59 2009 (4A5BC4DF)
fffff880`032cb000 fffff880`03354000   afd      afd.sys      Sat Nov 20 09:23:27 2010 (4CE7938F)
fffff880`03354000 fffff880`0335d000   wfplwf   wfplwf.sys   Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff880`0335d000 fffff880`03383000   pacer    pacer.sys    Sat Nov 20 10:52:18 2010 (4CE7A862)
fffff880`03383000 fffff880`03392000   netbios  netbios.sys  Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff880`03392000 fffff880`033af000   serial   serial.sys   Tue Jul 14 01:00:40 2009 (4A5BCAA8)
fffff880`033af000 fffff880`033ca000   wanarp   wanarp.sys   Sat Nov 20 10:52:36 2010 (4CE7A874)
fffff880`033ca000 fffff880`033de000   termdd   termdd.sys   Sat Nov 20 11:03:40 2010 (4CE7AB0C)
fffff880`033de000 fffff880`033fc000   dfsc     dfsc.sys     Sat Nov 20 09:26:31 2010 (4CE79447)
fffff880`04c00000 fffff880`04c1d000   usbccgp  usbccgp.sys  Sat Nov 20 10:44:03 2010 (4CE7A673)
fffff880`04c1d000 fffff880`04c2b000   hidusb   hidusb.sys   Sat Nov 20 10:43:49 2010 (4CE7A665)
fffff880`04c2b000 fffff880`04c33080   HIDPARSE HIDPARSE.SYS Tue Jul 14 01:06:17 2009 (4A5BCBF9)
fffff880`04c36000 fffff880`04c8c000   USBPORT  USBPORT.SYS  Tue Jul 14 01:06:31 2009 (4A5BCC07)
fffff880`04c8c000 fffff880`04c9d000   usbehci  usbehci.sys  Tue Jul 14 01:06:30 2009 (4A5BCC06)
fffff880`04c9d000 fffff880`04ce0000   ks       ks.sys       Sat Nov 20 10:33:23 2010 (4CE7A3F3)
fffff880`04ce0000 fffff880`04cf2000   umbus    umbus.sys    Sat Nov 20 10:44:37 2010 (4CE7A695)
fffff880`04cf2000 fffff880`04d4c000   usbhub   usbhub.sys   Sat Nov 20 10:44:30 2010 (4CE7A68E)
fffff880`04d4c000 fffff880`04d61000   NDProxy  NDProxy.SYS  Sat Nov 20 10:52:20 2010 (4CE7A864)
fffff880`04d61000 fffff880`04da2000   mfeavfk  mfeavfk.sys  Sun Jun 17 01:48:02 2012 (4FDD2942)
fffff880`04de6000 fffff880`04df2000   Dxapi    Dxapi.sys    Tue Jul 14 00:38:28 2009 (4A5BC574)
fffff880`04df2000 fffff880`04e00000   kbdhid   kbdhid.sys   Sat Nov 20 10:33:25 2010 (4CE7A3F5)
fffff880`04e00000 fffff880`04e0c000   ndistapi ndistapi.sys Tue Jul 14 01:10:00 2009 (4A5BCCD8)
fffff880`04e0c000 fffff880`04e3b000   ndiswan  ndiswan.sys  Sat Nov 20 10:52:32 2010 (4CE7A870)
fffff880`04e3b000 fffff880`04e56000   raspppoe raspppoe.sys Tue Jul 14 01:10:17 2009 (4A5BCCE9)
fffff880`04e56000 fffff880`04e77000   raspptp  raspptp.sys  Sat Nov 20 10:52:31 2010 (4CE7A86F)
fffff880`04e77000 fffff880`04e91000   rassstp  rassstp.sys  Tue Jul 14 01:10:25 2009 (4A5BCCF1)
fffff880`04e91000 fffff880`04e9c000   rdpbus   rdpbus.sys   Tue Jul 14 01:17:46 2009 (4A5BCEAA)
fffff880`04e9c000 fffff880`04e9d480   swenum   swenum.sys   Tue Jul 14 01:00:18 2009 (4A5BCA92)
fffff880`04e9e000 fffff880`04e9ff00   USBD     USBD.SYS     Tue Jul 14 01:06:23 2009 (4A5BCBFF)
fffff880`04ea0000 fffff880`050c6000   ati2mtag ati2mtag.sys Thu Jun 25 04:33:44 2009 (4A42F018)
fffff880`050c6000 fffff880`050de000   IPMIDrv  IPMIDrv.sys  Sat Nov 20 10:04:53 2010 (4CE79D45)
fffff880`050de000 fffff880`050fc000   i8042prt i8042prt.sys Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`050fc000 fffff880`0510b000   kbdclass kbdclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`0510b000 fffff880`0511a000   mouclass mouclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`0511a000 fffff880`05126000   serenum  serenum.sys  Tue Jul 14 01:00:33 2009 (4A5BCAA1)
fffff880`05126000 fffff880`05130000   acpipmi  acpipmi.sys  Sat Nov 20 09:30:42 2010 (4CE79542)
fffff880`05130000 fffff880`05140000   CompositeBus CompositeBus.sys Sat Nov 20 10:33:17 2010 (4CE7A3ED)
fffff880`05140000 fffff880`0517d000   cpqteam  cpqteam.sys  Wed Nov 02 09:01:16 2011 (4EB106DC)
fffff880`0517d000 fffff880`051c4000   msiscsi  msiscsi.sys  Sat Nov 20 10:35:14 2010 (4CE7A462)
fffff880`051c4000 fffff880`051da000   AgileVpn AgileVpn.sys Tue Jul 14 01:10:24 2009 (4A5BCCF0)
fffff880`051da000 fffff880`051fe000   rasl2tp  rasl2tp.sys  Sat Nov 20 10:52:34 2010 (4CE7A872)
fffff880`0aa00000 fffff880`0aac9000   HTTP     HTTP.sys     Sat Nov 20 09:24:30 2010 (4CE793CE)
fffff880`0aac9000 fffff880`0aad6000   hcmon    hcmon.sys    Sun Aug 14 17:45:55 2011 (4E47FBC3)
fffff880`0aad6000 fffff880`0aae1000   secdrv   secdrv.SYS   Wed Sep 13 14:18:38 2006 (4508052E)
fffff880`0aae8000 fffff880`0ab35000   mrxsmb10 mrxsmb10.sys Sat Nov 20 09:26:53 2010 (4CE7945D)
fffff880`0ab35000 fffff880`0ab59000   mrxsmb20 mrxsmb20.sys Sat Nov 20 09:26:47 2010 (4CE79457)
fffff880`0ab59000 fffff880`0abff000   peauth   peauth.sys   Tue Jul 14 02:01:19 2009 (4A5BD8DF)
fffff880`0d000000 fffff880`0d039000   RDPWD    RDPWD.SYS    Sat Nov 20 11:04:37 2010 (4CE7AB45)
fffff880`0d067000 fffff880`0d095000   rdpdr    rdpdr.sys    Sat Nov 20 11:06:41 2010 (4CE7ABC1)
fffff880`0d095000 fffff880`0d0a0000   tdtcp    tdtcp.sys    Tue Jul 14 01:16:32 2009 (4A5BCE60)
fffff880`0d0a0000 fffff880`0d0af000   tssecsrv tssecsrv.sys Sat Nov 20 11:04:09 2010 (4CE7AB29)
fffff880`0d0cd000 fffff880`0d138000   srv2     srv2.sys     Sat Nov 20 09:27:43 2010 (4CE7948F)
fffff880`0d138000 fffff880`0d1d1000   srv      srv.sys      Sat Nov 20 09:28:05 2010 (4CE794A5)
fffff880`0e85e000 fffff880`0e8cf000   spsys    spsys.sys    Mon May 11 18:20:58 2009 (4A085E7A)
fffff880`0e8cf000 fffff880`0e8dd000   crashdmp crashdmp.sys Tue Jul 14 01:01:01 2009 (4A5BCABD)
fffff880`0e8dd000 fffff880`0e8e7000   dump_diskdump dump_diskdump.sys Sat Nov 20 10:33:56 2010 (4CE7A414)
fffff880`0e8e7000 fffff880`0e913000   dump_HpCISSs2 dump_HpCISSs2.sys Mon Jun 20 19:08:34 2011 (4DFF8CA2)
fffff880`0e9b3000 fffff880`0e9d8580   mfeapfk  mfeapfk.sys  Sun Jun 17 01:47:34 2012 (4FDD2926)
fffff960`00000000 fffff960`00310000   win32k   win32k.sys   Sat Nov 20 09:52:51 2010 (4CE79A73)
fffff960`00400000 fffff960`0041e000   dxg      dxg.sys      Tue Jul 14 00:38:28 2009 (4A5BC574)
fffff960`00680000 fffff960`0068a000   TSDDD    TSDDD.dll    Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff960`008b0000 fffff960`0091a000   ati2dvag ati2dvag.dll Thu Jun 25 04:34:00 2009 (4A42F028)
fffff960`00ae0000 fffff960`00b42000   ati2cqag ati2cqag.dll Thu Jun 25 03:37:02 2009 (4A42E2CE)
fffff960`00c90000 fffff960`00cd7000   atikvmag atikvmag.dll Thu Jun 25 04:06:43 2009 (4A42E9C3)
fffff960`00ea0000 fffff960`00ee8000   RDPDD    RDPDD.dll    Sat Nov 20 11:05:00 2010 (4CE7AB5C)

Unloaded modules:
fffff880`0e817000 fffff880`0e82e000   mferkdet.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00017000
fffff880`0e800000 fffff880`0e817000   mferkdet.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00017000
fffff880`0e9d9000 fffff880`0e9f0000   mferkdet.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00017000
fffff880`0e976000 fffff880`0e99c000   mfeapfk.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00026000
fffff880`0e99c000 fffff880`0e9b3000   mferkdet.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00017000
fffff880`0e950000 fffff880`0e976000   mfeapfk.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00026000
fffff880`0e92a000 fffff880`0e950000   mfeapfk.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00026000
fffff880`0d041000 fffff880`0d067000   mfeapfk.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00026000
fffff880`0e913000 fffff880`0e92a000   mferkdet.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00017000
fffff880`04da2000 fffff880`04db0000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`04db0000 fffff880`04dba000   dump_storport.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000A000
fffff880`04dba000 fffff880`04de6000   dump_HpCISSs2.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0002C000
fffff880`0d000000 fffff880`0d041000   mfeavfk01.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00041000
fffff880`01a00000 fffff880`01a0e000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`01a0e000 fffff880`01a18000   dump_storport.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000A000
fffff880`01a18000 fffff880`01a44000   dump_HpCISSs2.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0002C000
fffff880`01a44000 fffff880`01a6e000   cdrom.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0002A000
fffff880`00cc0000 fffff880`00cdb000   sacdrv.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0001B000
Closing open log file d:\debuglog.txt

Re: BSOD - CLOCK_WATCHDOG_TIMEOUT_10_PROC

Posted: Thu Jul 11, 2013 3:30 pm
by anton (staff)
1) Version 5.8 is very old... 2+ years. Unfortunately we don't support anything earlier then we provide for download right now which is V6 at this moment. Please
upgrade to V6 to see would it fix anything (I doubt it will do alone because of 2) see below).

2) StarWind is a user-land application so it cannot fire back BSODs on it's own. If you have issues like the one you have this means you have misconfigured machine
and either network stack or storage stack has issues. Make sure you have installed the most recent OS updated and running the most recent network and storage drivers.

So... Update to V6, update OS and drivers and let us know. If you'd continue to experience the same issue we'd be happy to look @ it :)

Re: BSOD - CLOCK_WATCHDOG_TIMEOUT_10_PROC

Posted: Thu Jul 11, 2013 3:42 pm
by tkboyle
Yes its possible that we have storage issues as we are heavily utilised on our storage.

Could you attach a link to the upgrade process from 5.8 - 6.0

Thanks.

Re: BSOD - CLOCK_WATCHDOG_TIMEOUT_10_PROC

Posted: Thu Jul 11, 2013 3:54 pm
by anton (staff)
Please contact your sales rep and he'll bring you in touch with the techies responsible for your location. AFAIK you can do 58 -> 60 live (no cluster stopped).
tkboyle wrote:Yes its possible that we have storage issues as we are heavily utilised on our storage.

Could you attach a link to the upgrade process from 5.8 - 6.0

Thanks.
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