Starwind stops on Server 2012

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hevi
Posts: 1
Joined: Fri Aug 09, 2013 7:54 am

Fri Aug 09, 2013 8:20 am

First of all : we are using Starwind HA on a Server2008 Environment without any Problems.

Now we are testing Starwind (free Edition) on Server 2012.
After 2 weeks small Test without any Problems we switch our VM's (13) to this Storage and Updated our Hosts with Server 2012.
Now we have Problems. Each 1 - 7 Days Starwind Stops Transmitting.
It looks like running Backup (Veeam) will cause more Errors. But the Error occurs also without running Backup.

Log Example from crash Today :
8/7 16:04:07.588 a6c C[22], FREE: T13.
8/7 16:04:07.588 604 C[22], FREE: recvData returned 10058
8/9 8:15:06.152 9f8 T[1e,1654ff]: iqn.2008-08.com.starwindsoftware:-xxx-storage-01-volume1: Management command: LUN 0x0 RESET.
8/9 8:15:06.152 9e8 T[1d,166891]: iqn.2008-08.com.starwindsoftware:-xxx-storage-01-volume1: Management command: LUN 0x0 RESET.
8/9 8:15:06.152 9f8 Tgt: iqn.2008-08.com.starwindsoftware:-xxx-storage-01-volume1 Resetting LUN 0 (Device ImageFile1 LUN 0)...
8/9 8:15:06.152 9e8 Tgt: iqn.2008-08.com.starwindsoftware:-xxx-storage-01-volume1 Resetting LUN 0 (Device ImageFile1 LUN 0)...
8/9 8:15:06.152 9f8 Tgt: iqn.2008-08.com.starwindsoftware:-xxx-storage-01-volume1 LUN 0: abort SCSI tasks for session [2]:
8/9 8:15:06.152 9f8 T[2,4427c0]: LUN 0, state 0x800, opcode 0x1, imm 0, ITT 0x483cdd, CmdSn 4734173, TTT 0x884f80
8/9 8:15:06.152 9f8 T[2,4427c0]: read/write 10, read length 4096, read done 0, write length 0, write done 0, DATA-IN PDUs 0
8/9 8:15:06.152 9f8 T[2,4427c0]: DataSN 0, R2TSN 0, status 0, status class 0, status detail 0, response 0, counter 0, authStage 0
8/9 8:15:06.152 9f8 T[2,4427c0]: CDB
0000 88 00 00 00 00 00 11 ae ca 67 00 00 00 08 00 00 ˆ......®Êg......
8/9 8:15:06.152 9f8 T[2,4427c0] (CmdSn 4734173, ITT 0x483cdd) - aborted, but still being executed.
8/9 8:15:06.152 9f8 T[2,4427c1]: LUN 0, state 0x100, opcode 0x1, imm 0, ITT 0x483cde, CmdSn 4734174, TTT 0x884f82
8/9 8:15:06.152 9f8 T[2,4427c1]: read/write 01, read length 0, read done 0, write length 4096, write done 4096, DATA-IN PDUs 0
8/9 8:15:06.152 9f8 T[2,4427c1]: DataSN 0, R2TSN 0, status 0, status class 0, status detail 0, response 0, counter 0, authStage 0
8/9 8:15:06.152 9f8 T[2,4427c1]: CDB
0000 8a 08 00 00 00 01 01 12 9d 78 00 00 00 08 00 00 Š.......x......
8/9 8:15:06.152 9f8 T[2,4427c1] (CmdSn 4734174, ITT 0x483cde) - aborted.
8/9 8:15:06.152 9f8 T[2,4427c2]: LUN 0, state 0x100, opcode 0x1, imm 0, ITT 0x483cdf, CmdSn 4734175, TTT 0x884f84
8/9 8:15:06.152 9f8 T[2,4427c2]: read/write 10, read length 192, read done 0, write length 0, write done 0, DATA-IN PDUs 0
8/9 8:15:06.152 9f8 T[2,4427c2]: DataSN 0, R2TSN 0, status 0, status class 0, status detail 0, response 0, counter 0, authStage 0
8/9 8:15:06.152 9f8 T[2,4427c2]: CDB
0000 1a 00 3f 00 c0 00 00 00 00 00 00 00 00 00 00 00 ..?.À...........
8/9 8:15:06.152 9f8 T[2,4427c2] (CmdSn 4734175, ITT 0x483cdf) - aborted.
8/9 8:15:06.152 9f8 T[2,4427c3]: LUN 0, state 0x100, opcode 0x1, imm 0, ITT 0x483ce0, CmdSn 4734176, TTT 0x884f86
8/9 8:15:06.152 9f8 T[2,4427c3]: read/write 10, read length 192, read done 0, write length 0, write done 0, DATA-IN PDUs 0
8/9 8:15:06.152 9f8 T[2,4427c3]: DataSN 0, R2TSN 0, status 0, status class 0, status detail 0, response 0, counter 0, authStage 0
8/9 8:15:06.152 9f8 T[2,4427c3]: CDB
0000

If we got this error the Storageserver hangs when driving down.
If we Stop the Starwind Service we get an error that he can't be stopped.
Starwind Console lost connection.
The Buttons Start / Stop Service are not present again.
But now we cand restart Windows without any Problems.

We have tested another Hardware. Both Servers show the same Problem.

Our Configuration :
1 Storage (now 2 additional for Trouble shooting) with 3.6 - 5 TB. All Server 2012.
13 VM's with 2.2 TB
3 Hosts. All Server 2012

2 iSCSI 1GB
1 Livemigration + CSV
1 Customer LAN

Any idea?
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anton (staff)
Site Admin
Posts: 4021
Joined: Fri Jun 18, 2004 12:03 am
Location: British Virgin Islands
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Fri Aug 09, 2013 4:51 pm

Full log zipped and sent to support@starwindsoftware.com should put the light on. Stripped down version does not help much unfortunately...
Regards,
Anton Kolomyeytsev

Chief Technology Officer & Chief Architect, StarWind Software

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