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Starwind service stops immediatley after starting

Posted: Mon Oct 06, 2014 3:37 am
by edman545
Using hyper-v on 3 nodes. Only one had starwind setup and working great. I wanted to play around with a HA device, so I installed it on a second node, created a 128 gb HA device, went through the process to get the windows cluster to see it properly. It's working great. So to test the HA, I reboot the original server with the main starwind device. The HA device stays up. yay it's working. But now the starwind services on the original server won't start. Or more precisely they start and then immediately stop. Windows event viewer is giving this. Do I need to re-install or something? No idea where to go from here.

Faulting application name: StarWindService.exe, version: 8.0.0.1552, time stamp: 0x539762b5
Faulting module name: lsfs.dll_unloaded, version: 8.0.0.1552, time stamp: 0x539762b6
Exception code: 0xc0000005
Fault offset: 0x00000000000cf364
Faulting process id: 0x9e0
Faulting application start time: 0x01cfe111e51d92b6
Faulting application path: C:\Program Files\StarWind Software\StarWind\StarWindService.exe
Faulting module path: lsfs.dll
Report Id: 27ef2c35-4d05-11e4-80c2-00e052f07787
Faulting package full name:
Faulting package-relative application ID:

Update:
I went ahead and re-installed with a clean config. I opened the previous image file and all is well at the moment. I did save the log and the data dump if anyone is interested.

Re: Starwind service stops immediatley after starting

Posted: Mon Oct 06, 2014 9:55 pm
by Anatoly (staff)
Hi! Sorry to hear that you are in trouble!
Is there any chance you could drop the starwind and windows logs on the time of the issue to support@ ? Please include the reference to this thread into the email? Also, if SW service was crushed, there should be the minidump fileу created, which we require as well.
Please note that we have 10MB email size limitation on our mailbox.

Thank you!