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License Installation Issue - Hyper-V

Posted: Fri Mar 13, 2015 12:42 am
by craigmray4
Hello,

I requested a free license for the Virtual SAN for Hyper-V, 2 node, and was sent the download link and license file. I downloaded the software and key and when I went to install, I received this error as a separate pop-up:

Error: Wrong License Platform
License Information
Product: Starwind HA for Hyper-V
Name: [myname]
Organization: [myorganization]
Number of servers: 2
Error: License platform is not compatible
(WRONG_PLATFORM__LICENSE_FOR_HYPERV)

What I'm not sure about is whether my license key is wrong or what I downloaded was wrong. The link the email had was for [ MODERATED ]

So does anyone have any insight? I'm installing it on a Windows 2012 R2 Server with no roles/features installed. The idea is to make this server a virtual SAN so I can share the storage between 2 other servers that are Hyper-V hosts for clustering. Are there certain roles or version of Windows I need to be putting this on? Or maybe I have the wrong download link or something?

Thanks

Re: License Installation Issue - Hyper-V

Posted: Fri Mar 13, 2015 6:13 pm
by anton (staff)
You've messed up with a licenses a bit... You should have TWO license key sets:

1) 1-node to use with a "Compute and Storage Separated" scenario (storage and hypervisor run on a different set of servers)

2) 2-node to use with a "Hyper-Converged" scenario (storage and hypervisor share the same set of servers)

So what you do - take key from 2) and use it with 1) which is not supported (Hyper-Converged setup will have for Hyper-V role enabled, you don't have it).

Solution: Use matching set of keys for your configuration.

P.S. I've edited your post and deleted direct download URL. Please DO NOT publish what you get from us in e-mails. Thanks!

Re: License Installation Issue - Hyper-V

Posted: Fri Jun 26, 2015 2:06 pm
by denis
Hello! I have a two Windows ser 2012R2 with role HyperV.

I requested a free license for the Virtual SAN for Hyper-V, 2 node, and was sent the download link and license file. I downloaded the software and key and when I went to install, I received this error as a separate pop-up:

Error: Wrong License Platform
License Information
Product: Starwind Virtual SAN
Name: [myname]
Organization: [myorganization]
Number of servers: 2
Error: License platform is not compatible
This license requires platform: Dedicated Physical Hyper-V Server

Why is that? This license use only for HyperV Server?

Re: License Installation Issue - Hyper-V

Posted: Wed Jul 01, 2015 11:06 am
by darklight
Hi, denis.

Unfortunately free version does not allow you to install StarWind on Hyper-V machines and using a hyper-converged scenario anymore.
Please refer to latest Free vs Paid whitepaper: https://www.starwindsoftware.com/whitep ... s-paid.pdf

Re: License Installation Issue - Hyper-V

Posted: Mon Jul 06, 2015 3:35 pm
by Vladislav (Staff)
We've changed licencing policy a bit.. again :)
https://www.starwindsoftware.com/starwi ... l-san-free

Re: License Installation Issue - Hyper-V

Posted: Sat Jul 11, 2015 9:43 pm
by anton (staff)
Whole story for StarWind Virtual SAN Free here:

https://forums.starwindsoftware.com/vie ... 273#p24273