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"invalid partner info" creating Replica
Posted: Wed May 06, 2015 8:17 pm
by baka
I'm trying to create replication partner for lsfs image via replication wizard...
Readding servers to management console and reinstalling server agents didn't help
7929 build, Hyper-V under ESXi
Any ideas?
Btw, creating small HA-image (just for test) via "Clusters" works fine
Re: "invalid partner info" creating Replica
Posted: Thu May 07, 2015 11:03 am
by Tarass (Staff)
You can try re-installing StarWind. If you already tried that, please provide the following information:
1. Size of lsfs device
2. Amount of caching applied (L1/L2) to it
3. Amount of memory allocated for StarWind VM's
4. Upload StarWind logs to some file sharing service (dropbox) for us to take a look
5. Indicate approximate time when you tried to create replica
Thank you
Re: "invalid partner info" creating Replica
Posted: Thu May 07, 2015 2:22 pm
by baka
1. 800GB lsfs virtual disk w/Dedup (works fine!)
2. 1024Mb L1 WB cache + 0 L2
3. 20 (System, NTFS, Hyper-v) + 804 GB (GPT, NTFS) + 4096 RAM
Partial logs from both nodes:
http://rghost.ru/download/7G7BykJXg/c44 ... logpart.7z
Btw, using option "Select existing Device" (Replication Wizard) says "Specified File alredy exists"
Re: "invalid partner info" creating Replica
Posted: Thu May 07, 2015 5:31 pm
by Tarass (Staff)
Thank you for the logs. I have forwarded them to R&D. I will let you know if they require more information.
As for "Specified File already exists", please give this header a different name (add 1 to it...)
Re: "invalid partner info" creating Replica
Posted: Thu May 14, 2015 2:41 pm
by Tarass (Staff)
The issue has been identified and fixed. Is it a production environment? We can send you a test build to check. Please let me know
Re: "invalid partner info" creating Replica
Posted: Thu May 14, 2015 6:58 pm
by baka
It's a testing pre-production environment, so I can wait a bit...
Btw, I'm waiting for a new build with a some new feature also (
https://forums.starwindsoftware.com/vie ... f=5&t=3329)
Thanks for a support.
Re: "invalid partner info" creating Replica
Posted: Fri May 15, 2015 1:32 pm
by Tarass (Staff)
You can download the test build here:
https://na8.salesforce.com/sfc/p/800000 ... N.2WEDYoMw
There is no need to upgrade the service itself, simply install only SW management console from this package on a remote computer and try to add replica from that console.
Re: "invalid partner info" creating Replica
Posted: Fri May 15, 2015 2:42 pm
by baka
The same error
logs: [ ... ]
Re: "invalid partner info" creating Replica
Posted: Mon May 18, 2015 2:13 pm
by Tarass (Staff)
Thank you. Forwarded these logs to R&D. Did you perform full installation or only that of management console?
Re: "invalid partner info" creating Replica
Posted: Mon May 18, 2015 2:33 pm
by ggravant
I am getting this same error as well. It may be for a different reason, but the error itself it occurring at a similar time as it is replicating the disk with invalid partner info.
Re: "invalid partner info" creating Replica
Posted: Mon May 18, 2015 2:55 pm
by baka
Dmitry (staff) wrote:Thank you. Forwarded these logs to R&D. Did you perform full installation or only that of management console?
Management console only
Re: "invalid partner info" creating Replica
Posted: Tue May 19, 2015 10:22 am
by Tarass (Staff)
baka,
Could we arrange a remote session and look closer at this? It would be really helpful. If it is possible, let me know when you are available tomorrow.
Thank you
Re: "invalid partner info" creating Replica
Posted: Tue May 19, 2015 6:14 pm
by baka
I think it's possible.
Teamviewer? Mail me for details please
Re: "invalid partner info" creating Replica
Posted: Wed May 20, 2015 11:36 am
by Tarass (Staff)
hi baka,
sent you a private message
Re: "invalid partner info" creating Replica
Posted: Wed Jul 01, 2015 9:20 am
by baka
I'm asking for another / another one (or more) software developer(s) / support team member(s) to solve this problem please.