StarWind Software

When I open Starwinds and connect to my connection , I am getting this error

cannot connect to the server
no connection could be made because the target machine actively refused the connection.

When I check the starwindGUI log , I see this

************************************************************
4:02:55:515 (696) P: 'MYIP:3260' <<< login
14:02:55:515 (696) P: Connecting to 'MYIP:3260'...
14:02:56:531 (696) P: 'MYIP:3260' panic!
14:02:56:640 (696) P: 'MYIP:3260' <<< logoff
14:02:56:640 (696) P: 'MYIP:3260' panic!
14:02:56:640 (696) P: 'MYIP:3260' >>> logoff reply '105 '
14:02:56:640 (696) P: 'MYIP:3260' >>> logoff reply '105 '
14:02:56:640 (696) P: 'MYIP:3260' disconnecting...
14:02:56:640 (696) P: 'MYIP:3260' panic!
14:02:56:640 (696) P: Disconnect failed: An operation was attempted on something that is not a socket.

14:02:56:640 (696) P: 'MYIP:3260' panic!

************************************************
where MYIP = the ip address of the server.

No other program should be using the port 3260.. No changes was done to the program or the server ..
Could it be a problem with the server as such ?

Thanks

hi,

Could you send me the StarWind Service log file (from /logs directory)?
We need it to find what is the problem.

Valery,

I am sending it to you to your email

Thanks

For some odd reason , the starwind service was not running . Starting the service , solved the issue.

Thanks to valery for pointing that out.

ashwin wrote:For some odd reason , the starwind service was not running . Starting the service , solved the issue.

Thanks to valery for pointing that out.

I'm glad to help you. :)

Is there a specific reason why the starwind service keeps stopping itself every now and then ?

The server which I have my software in, doesnot do any other job other than backing up the files into the image files created in starwind.

Suddenly , the starwind service stops and I cannot access the image files. I have to manually start the service. Why is it doing that ?

The log file is around 28 mb .. How do you want me to send that so that you can take a look at it ?

Ashwin

Hi Ashwin,

The log file is around 28 mb .. How do you want me to send that so that you can take a look at it ?

Could you send me the last 200-300 lines from the log file?
And your StarWind.conf file too.

What is the version of the StarWind installation?

The log file is around 28 mb .. How do you want me to send that so that you can take a look at it ?

ZIP works well with plain text files. You should get at least 90% compression.

Exactly! Also there's no need to send anything via e-mail. Just ask RDS staff and we'll provide anybody with private ftp account on rocketdivision.com for logs and other uploads.

Tim wrote:

The log file is around 28 mb .. How do you want me to send that so that you can take a look at it ?

ZIP works well with plain text files. You should get at least 90% compression.

ashwin wrote:email question on 08/24

Ashwin,

My mail server fails to send email to your 800goquick account for some reason.

The time in StarWind's log files means local time when the record was logged.
If the log is not so big (under 1MB) you could send it to me zipped.

Sorry for the late reply. since your email doesnot reach me I didnot see a reply to this post..

ashwin wrote:Sorry for the late reply. since your email doesnot reach me I didnot see a reply to this post..

Hi Ashwin,

Have you received my answer (08/31) about the issue with ISID values in the MS initiator and a work around for it for your case?

Valery,

Yes I did. I think all the emails that you have sent from your email address has arrived at my inbox fine.

Yes i would contact Microsoft support to see if I can get any help on that.

I beleive the workaround should work fine. But the thing is there is only one machine that is doing the multiple access to the image file. Rest of the machines are fine.This is the machine (which is a laptop) which I put on standby every day twice and turn it backon. Since the initiator is running on it all the time as service , it is trying to connect. May be I will uninstall the initiator and see what happens.

ashwin wrote:Valery,

Yes I did. I think all the emails that you have sent from your email address has arrived at my inbox fine.

Yes i would contact Microsoft support to see if I can get any help on that.

I beleive the workaround should work fine. But the thing is there is only one machine that is doing the multiple access to the image file. Rest of the machines are fine.This is the machine (which is a laptop) which I put on standby every day twice and turn it backon. Since the initiator is running on it all the time as service , it is trying to connect. May be I will uninstall the initiator and see what happens.

Ashwin,

Please let us know if you get any info about the ISID issue from MS.

The issue with stand-by of the machine is an existing iSCSI connection is not closed normally, so the other TCP-peer (StarWind) knows nothing that the initiator disappeared for some time and it keeps the session opened.

When the same host is coming back from a stand-by or is switched on, there is no problems if it uses the same InaitiatorName+ISID pair. In the case StarWind closes the old session according to RFC 3720 and opens a new session.
But if the host changes its ISID, it will be taken for another iSCSI entity and the old session will be preserved. If the device allows the only session it will reject all such login attempts (an example we can see in your log file).