StarWind Software

I installed V8.8198 in 2008sp2 machine. Previous versions also have the phenomenon, that is, after the success of the installation, connecting to the server, suggesting that import authorization, I import authorization error, then the program will crash.

It does not happen here. So please collect all the information (crash dump files, StarWind logs, screenshots, sequence of operations etc) and send zipped to StarWind support e-mail. You help is appreciated. Thanks!

mahuan1688 wrote:I installed V8.8198 in 2008sp2 machine. Previous versions also have the phenomenon, that is, after the success of the installation, connecting to the server, suggesting that import authorization, I import authorization error, then the program will crash.

Under the 64 system can import authorization, in the 2008sp2 system into the newspaper is wrong, can not be imported, so the state of the crash occurred

No idea what's "newspaper" in this context is but in any case...

At least StarWind logs would be generated all the way. Please provide us with them. Alternatively remote session would be nice. Windows Server 2008 R2 is approaching EOL soon but we'd still love to see what's wrong with your config/our software. Thanks

mahuan1688 wrote:Under the 64 system can import authorization, in the 2008sp2 system into the newspaper is wrong, can not be imported, so the state of the crash occurred

2008SP2 32BIT SYSTEM,not 2008R2!

Not supported. Clearly stated here:

https://www.starwindsoftware.com/system-requirements

"StarWind supports all Windows Operating Systems from Windows Server 2008 R2 to Windows Server 2012 R2, including Server Core editions and free Microsoft Hyper-V Server."

== thread closed ==

mahuan1688 wrote:2008SP2 32BIT SYSTEM,not 2008R2!