StarWind Software

Last night I went to reboot one of my nodes after first putting it in maintenance mode. After the reboot I tried to bring it out of maintenance mode, but it said it wasn't synchronized. I tried synchronizing it with the SyncHaDeviceAdvanced script, but it says it is still in maintenance mode. I tried forcing it maintenance mode and I tried the command to mark the current node as synchronized. None of this worked.

Somehow in trying to bring it back online I am now getting a "local or partner underlying storage is not ready" error. I had tried stopping/starting the VSAN service, could that have caused this error?

I've been using VSAN for several months now, and I used the same procedure for host node reboots that I have in the past.

Can anyone help? Is it possible to pay support for a one-time incident?

Thanks,
Dave

Do you have GUI access in the system? I.e., can you enter/exit the maintenance mode in the Management console?