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Access to *.img after trial license expired
Posted: Thu Dec 26, 2024 11:21 am
by mgdn
Hello! I have a problem. I really need to get the VM disks from the img storage. But I can't access it. I can't mount the iSCSI either because it won't let me activate the new trial or free license. Please help me, what should I do?
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- 1.PNG (15.03 KiB) Viewed 7457 times
Re: Access to *.img after trial license expired
Posted: Thu Dec 26, 2024 11:28 am
by yaroslav (staff)
Welcome to StarWind Forum. Sorry to read that. Please consider reinstalling the OS, mount the *.img, and extract the files.
You can also try reaching out to the person who sent you the key and see what your account manager can do about it.
Re: Access to *.img after trial license expired
Posted: Thu Dec 26, 2024 3:03 pm
by mgdn
Sorry, the option of reinstalling the system to get to the desired VM disk is a very bad option.
I have been suffering for 8 hours already.
Re: Access to *.img after trial license expired
Posted: Thu Dec 26, 2024 3:24 pm
by yaroslav (staff)
Stop StarWind VSAN Service -> Mount the *.img file to the system -> override disk reservations (if there are any) as described here
https://learn.microsoft.com/en-us/power ... ver2025-ps. -> Get your data
Re: Access to *.img after trial license expired
Posted: Thu Dec 26, 2024 3:26 pm
by mgdn
I can't mount it, it says the image is corrupted.
I'm using Win10 Pro
Re: Access to *.img after trial license expired
Posted: Thu Dec 26, 2024 3:27 pm
by mgdn
Code: Select all
<?xml version="1.0" encoding="UTF-8"?>
<header signature="StarWind" version="1.2" path_backup="My Computer\G\backup\Storage1\Storage1.swdsk.bak">
<device active="true" plugin="imagefile" name="imagefile">
<storages>
<storage id="1" type="device" name="imagefile" lun="0x0">
<interval size="20" units="TB"/>
<inquiry>
<serial_id>A41787E0EBDDE768</serial_id>
<vendor id="STARWIND"/>
<product id="STARWIND " revision="0001"/>
<eui_64>A41787E0EBDDE768</eui_64>
</inquiry>
<geometry>
<sector size="512" psize="4096"/>
<track sectors="16"/>
<cylinder tracks="32" count="65535"/>
</geometry>
</storage>
</storages>
</device>
<system>
<resources>
<storages>
<storage id="1" name="My Computer\G\backup\Storage1\Storage1.img" type="file">
<interval size="20" units="TB"/>
</storage>
</storages>
<network/>
</resources>
</system>
<node id="1" name="imagefile" shut="false" active="true">
<storages>
<storage_ref id="1"/>
</storages>
<parameters>
<asyncmode>yes</asyncmode>
</parameters>
</node>
</header>
Re: Access to *.img after trial license expired
Posted: Thu Dec 26, 2024 3:50 pm
by yaroslav (staff)
Windows 10 is not a supported OS (see more at
https://www.starwindsoftware.com/system-requirements). Transition from the trial key is not generally done. Trial key is not intended for production.
The best way out of it will be: to redeploy the OS or reach out to us at
https://www.starwindsoftware.com/support-form.