Pool creation fails

[CombFiltered]

Where do I find the VSAN logs for pool creation to figure out why a pool creation is failing? It starts, hits a few %, and then fails. I'm assuming I can dig somewhere either thru ssh or in the support logs you can generate and download.

[yaroslav (staff)]

You can generate the support bundle (Log in to the Web management interface -> Select the gear-shaped button -> Expand the VM name view -> Support Bundle)
There should be a logs under var\starwind\starwind-virtual-san\logs.
Please check MTUs and try setting them to 1500 on the entire synchronization stack.

[CombFiltered]

For posterity, the log I found that finally helped narrow down the issue was var\log\kern.log. That pointed to one of the drives having issues. Turns out the drive is fine, but the 512-4kn conversion had gone awry, and it needed a full format. After that day+ long format, it acted just like it's supposed to and the pool is now fully operational.

[yaroslav (staff)]

Hi,

Glad to know you've found the cause!
Thanks for sharing your findings.