High Availability problem

AdelKh · Thu Mar 18, 2010 11:48 am

Hi.
I was trying to test HA feature of StarWind product.
I was able to go through the wizard of Add Target till the end, and the 2 targets was created successfully on both servers, but I am getting a red icon for the device name.
When I try to make full synchronization, I get this error in the log:
"Partner is not ready, synchronization failed!"
What is the problem?

Fri Mar 19, 2010 7:07 pm

Please capture, zip and send us back to support@starwindsoftware.com logs from the BOTH nodes and we'll say for sure what's broken. Thanks!

caleb72 · Wed May 19, 2010 2:08 pm

AdelKh wrote:Hi.
I was trying to test HA feature of StarWind product.
I was able to go through the wizard of Add Target till the end, and the 2 targets was created successfully on both servers, but I am getting a red icon for the device name.
When I try to make full synchronization, I get this error in the log:
"Partner is not ready, synchronization failed!"
What is the problem?

Any solution to this. Getting same problem with server 2008r2 and starwind 5.3

Wed May 19, 2010 3:23 pm

There are A LOT of solutions as there are A LOT of sources leading to this problem. For example - there's no routing to second HA node so we cannot sync. Please provide the logs so we could say for sure what's wrong. And what to do and how to proceed from this point. Thanks!

caleb72 · Wed May 19, 2010 3:46 pm

anton (staff) wrote:There are A LOT of solutions as there are A LOT of sources leading to this problem. For example - there's no routing to second HA node so we cannot sync. Please provide the logs so we could say for sure what's wrong. And what to do and how to proceed from this point. Thanks!

Thanks, I sent logs in yesterday morning, but haven't heard anything from Starwind yet. Didn't know if it was a simple solution or not.

Wed May 19, 2010 4:11 pm

I'm not sure we've seen it if we did not reply (we don't do this). Please drop me a message to anton@starwindsoftware.com so I could verify it. Thanks!

caleb72 wrote:
anton (staff) wrote:There are A LOT of solutions as there are A LOT of sources leading to this problem. For example - there's no routing to second HA node so we cannot sync. Please provide the logs so we could say for sure what's wrong. And what to do and how to proceed from this point. Thanks!
Thanks, I sent logs in yesterday morning, but haven't heard anything from Starwind yet. Didn't know if it was a simple solution or not.