Event notifications

robnicholson · Wed Nov 30, 2011 5:12 pm

Often, when I open the console and connect to our server it says "There are NN new event notifications" but when I look at the events tab, it's always empty. In fact, this events tab has never shown anything!

What am I doing wrong?

Thanks, Rob.

Wed Nov 30, 2011 6:34 pm

Sounds like a bug... We'll check this out ASAP! Thank you for reporting.

Thu Dec 01, 2011 10:27 am

Rob, please send us StarWind log, we will check it for event database errors.
Also check that you are using last version (5.7 has been updated two weeks ago and it contains a couple of small fixes for this feature).

robnicholson · Thu Dec 01, 2011 11:13 am

Hi Alex - we're using v5.7.1733 and I asked in another thread what was fixed in it and where the release notes where so I could check if anything looked important.

I'll schedule some downtime at a weekend to get StarWind upgraded but it won't be for a few weeks.

Cheers, Rob.

Thu Dec 01, 2011 11:34 am

Rob,
you can also try to delete old event database in \NotifyDB subfolder of the service before upgrading. Just to make sure that issue is not with corrupted event database.