unable to retrieve partners control interfaces

[chell]

Hi

I'm trying to add a third replication partner. I keep getting the error "unable to retrieve partners control interfaces".
The two existing nodes are working correctly.
I have changed the default ports from 3260 to 3262 and 3261 to 3263 to avoid conflicts with other services.

Any ideas?

Much appreciated.

[Boris (staff)]

Do you have a network diagram? It will be much appreciated. Looks like the IP addresses you are trying to use for iSCSI connections are not available.

[chell]

Here are the current network interfaces.
I can create a new drive and add a replication partner. Its only when I try to add the third replication partner.

[Boris (staff)]

Can you reproduce this with any node used as the third partner? Is your license a three-node one already?

[chell]

The error message appears after you press add. You don't get a chance to enter the details of the third server.

[Boris (staff)]

Do you have the new 3-node license installed? Do you see it in the StarWind Management Console under Configuration => Register?

[chell]

Yes it is a 3 server license
Is it possible that starwind requires the existing servers to be using the default ports

[Boris (staff)]

Please submit a support ticket referencing this thread and addressing me.